Customer Service Plant Manager

Thomas E.

Luechtefeld

** ******** ***** ( Lake St. Louis, MO 63367

Home: 636-***-**** ************@*****.***

Cell: 636-***-****

. Versatile, solution-focused Team Leader with extensive experience in a

fast-paced manufacturing environment. Resourceful problem solver able to

rapidly master components of various processes and provide guidance and

assistance in any area needed. Record of motivating colleagues and

building cohesive teams.

. Excellent Communication skills/Group speaker

Professional Experience

Schnucks Market Present

Produce Clerk

Lake St. Louis, MO

. Rotate produce and stock First In First Out (FIFO)

. Provide Customer Service and answer all questions. Go the extra mile and

show customers where things are located

. Pull bad stock off and replace with fresh produce

. Box produce that we won't sell and box it up for Food Pantry (Aged)

. Recycle cardboard and plastic

General Motors Corp. 1996 - 2008

Team Leader / Absentee Replacement Operator/Material Dept. (1996-2008)

Wentzville, MO

. Promoted to Team Leader, focusing on reducing waste and cutting costs,

while supervising workers to perform the correct set of steps to each

assembly or task.( Lean Manufacturing)

. Applied knowledge of multiple jobs on the production line to fill in

where needed. Cross-trained in all

jobs in the unit.

. Trained others, including new hires, in variety of jobs.

. Constantly monitored parts and assemblies for quality.

. Procured tools and safety equipment for team.

Absentee Replacement Operator / Engineering & Management Liaison (1990-

1996)

Oklahoma City, OK and Lansing, MI

. Traveled to Lansing, MI and then Oklahoma City, OK for two weeks at a

time to help develop practical solutions to Engineering Design and ensure

workable operations.

. Tested new designs from engineering and offered suggestions to improve

their designs.

. Conducted testing on new equipment such as robotics and computer

stations; worked out bugs to ensure proper fit and operation of parts.

. Trained employees on new equipment and techniques. Procured new

equipment from tool manufacturing.

. Communicated with the "Key 4" (Plant Manager, Assistant Plant Manager,

Union President, and Shop Chairman) to address employee performance

issues, ergonomics, and innovations processes.(Lean Manufacturing) 1995-

1996

Education and Training

. 1 year of General Coursework, University of Missouri - St. Louis

. 2 years of air conditioning and refrigeration, Moore Norman Vo-Tech,

Norman, OK

. Pacific Institute Graduate, Blueprint Reading & Spatial Design

. Tech Math, Rose State College, Midwest City, OK

. Recent graduate Green Technology/Lean Technology Florissant Valley

Community College March 04,2011

Community Involvement

. Nearly 500hrs./year Volunteering for several charities

. Lector at Church April and October

. Volunteer - Special Olympics, blood drives, St.Vincent De Paul Food

pantry aide, motorcycle charities

. Knight in the 3rd Degree - Knights of Columbus, Wentzville, MO. Santa

Claus for church/events

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