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Manager Sales

Thousand Oaks, California, 91360, United States
March 21, 2011

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Thousand Oaks, CA.

Sondra Wallace

Summary: A dynamic, sales management leader with excellent performance results

through intense focus on people, product and presentation.

Experience: 2010-2011 CHARLOTTE RUSSE

Store Manager

Recruited, trained, developed and motivated a team of enthusiastic sales

associates, increasing sales by 9 points quarterly.

Consistently improved client service to improve shop scores from 67% to 95%.

Developed team to improve product knowledge and sales techniques

increasing items per transaction from 2.0 to 2.8.

2008-2010 AFLAC

Self employed Aflac insurance agent. Successfully exceeded targeted sales

goals by providing outstanding client education and service.


Account Executive/Territory Manager- Successfully managed up to $18 million


Outstanding achievement status for recruiting, hiring, training, and retaining a team of

30-50 highly motivated managers and consultants focused on service and sales

Co-created, planned, implemented and executed marketing strategies for 22 stores.

Achieved outstanding performance ratings by exceeding net and retail sales objectives

consistently. Achieved bonus criteria annually.

Consistently sold new product allocations, ideas, and marketing strategies to buyers,

upper management, sales associates and clients.

Sondra Wallace


1988-1998 MACY’S

Regional Manager Home Store- Responsible for all aspects of driving business

for a $32 million Home Store territory.

Achieved highest sales volume increase in the company, + 12% annually.

Maintained highest secret shopper rating in company.

Secured highest employee retention rate in Southern California.

Consistently exceeded annual sale goals, achieved bonus plans and met operational

objectives for 11-22 stores, 250-450 indirect reports.

Successfully opened and operated an additional 14 mall doors.

Outstanding achievements in marketing execution and merchandise presentation


Regional Manager Cosmetics- Responsible for all aspects of driving business

for a $20 million Cosmetic territory.

Increased retention rate by 10% in region of 400-600 employees.

Achieved highest percentage sales increase in the company, increasing volume 3% to 7%


Responsible for all aspects of driving a business for 12-22 multiple store locations.

Improved client service ratings by 30%.

Recognized for improving all vendor relations with executives and store management.

Recognized for excellence in marketing execution, securing stock assortments, stock

quantities and allocations to increase sales.

Store Manager- Macy’s Thousand Oaks Volume $48 M

Operations Manager- Macy’s Northridge Volume-$68M

Divisional Manager- Macy’s Pasadena Volume -$18M

Education: BA Business Administration UCSB

Santa Barbara, California

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