Manager Sales
Resume:
Thousand Oaks, CA.
*********@*******.***
Sondra Wallace
Summary: A dynamic, sales management leader with excellent performance results
through intense focus on people, product and presentation.
Experience: 2010-2011 CHARLOTTE RUSSE
Store Manager
Recruited, trained, developed and motivated a team of enthusiastic sales
associates, increasing sales by 9 points quarterly.
Consistently improved client service to improve shop scores from 67% to 95%.
Developed team to improve product knowledge and sales techniques
increasing items per transaction from 2.0 to 2.8.
2008-2010 AFLAC
Self employed Aflac insurance agent. Successfully exceeded targeted sales
goals by providing outstanding client education and service.
1998-2008 SHISEIDO COSMETICS
Account Executive/Territory Manager- Successfully managed up to $18 million
territory.
Outstanding achievement status for recruiting, hiring, training, and retaining a team of
30-50 highly motivated managers and consultants focused on service and sales
Co-created, planned, implemented and executed marketing strategies for 22 stores.
Achieved outstanding performance ratings by exceeding net and retail sales objectives
consistently. Achieved bonus criteria annually.
Consistently sold new product allocations, ideas, and marketing strategies to buyers,
upper management, sales associates and clients.
Sondra Wallace
*********@*******.***
1988-1998 MACY’S
Regional Manager Home Store- Responsible for all aspects of driving business
for a $32 million Home Store territory.
Achieved highest sales volume increase in the company, + 12% annually.
Maintained highest secret shopper rating in company.
Secured highest employee retention rate in Southern California.
Consistently exceeded annual sale goals, achieved bonus plans and met operational
objectives for 11-22 stores, 250-450 indirect reports.
Successfully opened and operated an additional 14 mall doors.
Outstanding achievements in marketing execution and merchandise presentation
standards.
Regional Manager Cosmetics- Responsible for all aspects of driving business
for a $20 million Cosmetic territory.
Increased retention rate by 10% in region of 400-600 employees.
Achieved highest percentage sales increase in the company, increasing volume 3% to 7%
annually.
Responsible for all aspects of driving a business for 12-22 multiple store locations.
Improved client service ratings by 30%.
Recognized for improving all vendor relations with executives and store management.
Recognized for excellence in marketing execution, securing stock assortments, stock
quantities and allocations to increase sales.
Store Manager- Macy’s Thousand Oaks Volume $48 M
Operations Manager- Macy’s Northridge Volume-$68M
Divisional Manager- Macy’s Pasadena Volume -$18M
Education: BA Business Administration UCSB
Santa Barbara, California
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