Kimberly E. Harris
Chicago, IL. 60626
*************@***.***
HIGHLIGHTS OF QUALIFICATION:
Sharp, Innovative, Quick learner, Proven ability to adapt quickly to
challenges, Reliable, Efficient, Outstanding telephone Communications
skills, and Receptive
OFFICE SKILLS:
Word Perfect Skills: 6 yrs.
Word Processing Experience: 9 yrs.
Cash Handling Experience: 9 yrs.
Typing: 55 /65 wpm.
Data Entry: 69,000 Keystrokes.
Customer Service Background: 15yrs.
Microsoft Word
AS 400
POS Operating System
EDCUATION:
Dwight D. Eisenhower
09/78 to 06/81
Blue Island, IL.
Diploma Received
Tranico Business College
09/88 to 03/89
Chicago, IL.
Certificate Received
John Amico Hair College
01/94 to 06/95
Oak Forest, IL.
Cosmetology Certificate Received
EMPLOYMENT HISTORY:
Marriott Reservation Center
11/02 to 08/07
Omaha, Ne.
Title: On The Job Trainer (OJT)
Job Duties: Training New Hires on how to book reservations correctly.
Trained new employees on how to use the Avaya phone system.
Michaels Arts and Craft Store
10/08 to 07/10
Niles, IL.
Title: Support Specialist
Job Duties: Cash handling, Bookkeeping, Inventory Management, Pricing,
Maintaining POS System for pricing, Processing orders for vendors, Resets
and Revisions, Operation of office PC, Operation AS 400, Shipping and
Receiving, Merchandise Ordering of products.
REFERENCE AVAILABLE UPON REQUEST: