Customer Service Sales

AMY HOFSTETTER

**** ********** *****

Atlanta, GA 30327

Email: *************@*****.***

404-***-****

QUALIFICATIONS SUMMARY

A highly creative, goal-oriented professional with accounting and

management skills. Extremely well-organized. Able to manage multiple

projects and meet deadlines. A strong work ethic, with a commitment to

excellence in all projects undertaken. A team player who works effectively

with management and employees to meet objectives. Exemplary communication

and presentation skills.

EXPERTISE/STRENGTHS

. Owner of a retail business responsible for all aspects of the

corporation, including accounting and bookkeeping functions, employee

management, vendor account management, marketing, purchasing, and revenue

growth. Proficient in BusinessWorks accounting software, Microsoft Excel,

and Microsoft Word.

PROFESSIONAL EXPERIENCE

Hastings Stanley, Inc. (D/B/A The Toy Store), Atlanta, GA

Owner / Operator, September 2005-Present

Family owned specialty children's toy store that has expanded sales to

approximately 1 million dollars.

. Responsible for all Accounts Payable duties, servicing over 100

vendors.

. Performing payroll duties including new hire processing, maintaining

employee database, processing biweekly payrolls, and filing monthly state

and federal payroll taxes.

. Filing of monthly sales tax returns and compiling all accounting

documents for quarterly and year end tax filings.

. Manage purchasing of specialty items from more than 100 active

suppliers.

. Director of managers and retail sales staff, hiring and motivating

employees to provide exceptional customer service and meet sales goals.

. Negotiating leases and contracts with building owners and suppliers.

St. James Preschool, Atlanta, GA

Pre-Kindergarten Teacher, 2002-2005

. Prepared classes of eighteen students for Kindergarten readiness.

. Stimulated emotional, intellectual, and social growth of students by

providing interactive activities.

. Informed staff and parents of curriculum by preparing and submitting

lesson plans.

. Managed parental expectations and communicated child's progress and

behavior.

Arthur Andersen LLP, Atlanta, GA

Senior Accountant, Audit and Business Advisory, 1998-1999

. Performed external financial and benefit plan audits for public and

private companies.

. Led training classes for staff accountants in benefit plan audit

practices.

. Oversaw staff accountant development during audits.

Staff Accountant, Audit and Business Advisory, 1996-1998

. Participated in external audits of financial statements by testing

various items on clients' income statements and balance sheets.

EDUCATION

BOSTON COLLEGE Carroll School of Management, Chestnut Hill, MA

Bachelor of Science, Accounting

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