Customer Service Administrative Assistant
Resume:
Sarah Jean Bacon
Glenwood City, WI 54013
******@*****.***
SUMMARY
Resourceful Administrative professional with over 8 years experience
providing support to executives and departments. Skilled in coordinating
conferences, projects, meetings and travel arrangements. Able to balance
the needs of management, provide excellent customer service, and maintain
confidentiality and schedules with ease. Utilizes strong organizational,
planning, and communication skills towards improving operational
efficiency. Computer Skills: Proficient in MS Word, Excel, PowerPoint,
Access, Outlook, and Publisher.
WORK HISTORY
BREMER FINANCIAL, Lake Elmo, MN 2005 - Present
Distribution Services Statement Processor II
. Printing and processing checking, savings, and notice statements.
. Organizing and distributing 140 large volume customer's CD Rom statements
per month.
. Operating Bowe Bell and Howell inserter machine and preformed preventive
maintenance on machine on a weekly basis.
. Process an average of 4 million statements last year with an error ratio
of 99.998%.
LOAN MAX, Hudson, WI 2003 - 2005
Assistant Manager
. Balanced daily bank ledger and processed bank deposits.
. Helped clients with loan applications, processed loans, and distributed
funds.
. Ordered office supplies on a weekly basis.
. Handled accounts receivable and payable.
. Organized an average of 70 repossession requests per month.
Administrative Assistant
. Made an average of 100 collection calls per day.
. Answered customer inquires about loan information and account balances
over the phone and in person.
. Handled accounts receivable and payable.
. Organized and distributed incoming and outgoing mail.
EDUCATION
AAS, Office Technology, Anoka Ramsey Community College, Coon Rapids, MN,
2003
Certificate in General Secretary and Supervisory
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