PROFILE
Over nineteen years of Executive Administrative Assistant experience with
emphasis in high-level administrative support by conducting research,
preparing reports, handling information requests, and performing various
functions such as preparing correspondence, receiving visitors, arranging
conference calls, and scheduling meetings. I am a highly motivated,
dedicated and creative individual with very effective communication,
organizational, implementation and communication skills.
SKILLS AND CERTIFICATIONS
- Expert level computer skills; including Microsoft Office Suite, MS
Project, Access Databases, PowerPoint, SAP, MERP, ORACLE Database, LIMS,
OE/Six Sigma, Lotus Notes, TREND Database and Kronos' Time and
Attendance Software.
- Proven knowledge and application of project management processes
throughout entire project lifecycle including: scoping, budgeting,
resource allocation, schedule creation, routine reporting and continuous
improvement.
- Proficient in developing robust, applicable and sustainable
administration systems and processes.
- Experienced trainer and supervisor to lower-level clerical staff.
- Applied knowledge of Lean/Six Sigma Green Belt processes and tools.
- Additional strengths in Procurement, Planning, Buyer, Quality Assurance,
QA Lab, Validation and Logistics.
EMPLOYMENT
B'Z Cleaning Service - Knightdale, NC August 2010 to Present
Successfully operate a professional cleaning service for various businesses
and private cliental.
- Work with clients to identify project scope and special requirement.
- Primary contact for estimates, scheduling, accounting and third party sub-
contracting
Stock Building Supply - Raleigh, NC (contract position) May 2010-
August 2010
Administrative Assistant, Procurement Sourcing Group
- PROCESS INCOMING VENDOR SET UP REQUESTS, TERMS AND CONDITIONS AND
SCHEDULES.
- Lead person for inventory vendor transition for acquisitions.
- Provide administrative support to Director of Procurement with detail
calendaring, travel planning, preparation and report generation from
internal and external meetings.
- Interface with national suppliers and management on daily basis to
process new and existing vendor accounts.
Frankel Staffing Partners- Raleigh, NC (contract position) September
2008 - February 2009
CONTRACT SYSTEM SUPPORT PROJECT ADMINISTRATOR - FIRST CITIZENS BANK,
RALEIGH, NC
- PROJECT ADMINISTRATOR CHARGED WITH MANAGEMENT OF INSTALLATION AND
IMPLEMENTATION PROJECT TEAMS FOR REMOTE ATMS FOR A NATIONAL NETWORK,
COAST TO COAST AND EIGHT DIFFERENT DIVISION COMPANIES AND SERVICE
PROVIDERS.
- Successfully sourced and negotiated installation contracts of remote
ATMs, circuits, and routers with various vendors/suppliers to meet and
perform upgrades.
- Utilized MS Access to track implementation from circuit provisioning to
final conversion of remote systems including network, security and ATM.
- Processed vendor invoicing, account payable and account receivables
utilizing MSExcel.
- Worked closely with bank branch managers and vendors to schedule new
network accessibility.
GlaxoSmithKline - Zebulon, NC May 1986 to July 2008
BUYER / PLANNER - SOLID DOSE/MULTIDOSE INHALER (JUNE 2005 TO JULY 2008)
- Actively sought and procured raw pharmaceutical materials and components
to support manufacturing operations.
- Sourced and negotiated contracts with vendors, performed production
planning and scheduling, verified accuracy of received materials and
expedited product through warehouse. Utilized SAP to order and track
materials for production.
- Developed sourcing strategies while delivering continual improvements in
cost
- Reduced vendor costs through order consolidation and increased order
accuracy by creating a checklist for bill of lading requirements. Worked
closely with vendors to resolve supply, quality, delivery and monitor
cost performance.
GlaxoSmithKline - Zebulon, NC (June 2004 to June 2005)
Administrative Support Associate, QA Strategic Projects
Primary support for three directors and secondary support to a fifteen
member quality team responsible for quality, project planning, logistic and
implementation.
- Developed and maintained complex presentations, reports, spreadsheets,
and databases; analyzed data and recommended changes to enhance facility
operating procedure documentation.
- Prepared and maintained confidential department information, including
technical correspondence to the FDA, Group Quality Division,
Pharmaceutical Manufacturers Association, and Medicines and Healthcare
products Regulatory Agency, budgets, financial statements, and personnel
files.
- Organized internal and external meetings with the FDA and GSK worldwide
staff. Oversaw site selection, transportation and accommodations,
audiovisual needs and special meal and menu selections.
GlaxoSmithKline - Zebulon, NC (December 2000 to June 2004)
Product QA Administrative Assistant / Document Control Coordinator
Designed, setup, implemented, and managed a centralized database for all QA
and FDA documentation for Zebulon facility that increased accessibility to
critical information. Provided comprehensive, confidential, and in-depth
administrator duties and performed database searches for the 30-employee QA
validation department.
- Acquired an in-depth knowledge of cGMP and FDA policies and maintained
compliance with operational protocols and records management regulations,
including SOPs, training records, internal / external forms, and
department information.
GlaxoSmithKline - Zebulon, NC (January 1999 to December 2000)
QC Database Administrator
Designed and implemented a central sampling room for chemists and lab
personnel to access compounds and medicines requiring testing. Established
and maintained sample tracking processes.
- Distributed and tracked all chemistry and microbiological samples
processed through the QA laboratory using LIMS to release samples to the
laboratory and rejecting all samples after testing completion.
GlaxoSmithKline - Zebulon, NC (May 1986 to December 1998)
Administrative Assistant to Director, Corporate Compliance & Validation
I provided direct executive administrative support and service to Director
of department. My responsibility focused for international contract
compliance and computer validation and 30 departmental employees.
Coordinated internal and external meetings and prepared and maintained
confidential and proprietary documentation.
- Contributed to the implementation of an Oracle database to store
documents and track all validation work for the facility.
- Ensured optimal design and functionality of software programs to meet
department needs - audited systems for accuracy and completeness, planned
and organized document flow, ensured availability for FDA, GQD, and
internal inspections.
- Educated and trained department staff and supervised other administrative
staff with respect to information, software, and equipment of computer
technology.
Education
Certified Nursing Assistant (2009): Registry Number: 386800
Wake Tech Community College - Raleigh, NC
Bachelor of Science in Business Administration (2004) GPA 3.4
North Carolina Wesleyan College - Rocky Mount, NC
Medical Secretary Certificate (1985) GPA 3.2
Cambria-Rowe Business College - Johnston, PA