Customer Service Massage Therapist

Location:

Posted:

March 21, 2011

Heather DeGraffenreid

______________________________________________________________________________

Employment Objective: To obtain a position as a member of your Management team that utilizes my skills, work

ethic, achievements, and exceptional customer service abilities.

Summary of Qualifications

• Solid managerial and administrative experience

• 10+ yrs entrepreneurial experience

• Excellent written and verbal communication skills

• An eye for detail

• Extremely productive in high volume, high energy environments

• Strong work ethic

Education

Associates Degree Business Administration May 2010

Johnson County Community College- Overland Park, Ks.

Certified Family Herbalist Aug. 2009

School of Natural Healing- Utah

Certified Phlebotomist Dec. 2002

Autry tech- Enid, Ok.

Licensed Massage Therapist May 2000

Massage Therapy Institute- Tulsa, Ok.

Relevant Skills and Accomplishments

Entrepreneurial /Management

• Assessed pathologies using multiple modalities to help benefit the clients’ well being.

• Demonstrated multi-tasking abilities by scheduling appointments, attending to client needs and advertising

business.

• Supervised therapists by teaching continuing education courses regarding wellness therapy.

• Recent local BNI (Business Networking International) member.

Customer Service

• Prepared monthly analytical reviews for client base of 400+

• Generated financial statement analysis using exceptional computer skills, contributing to the overall success

of the company.

• Resolved client issues in a fast, efficient manner to insure productivity.

Work History

Zenergetics- Overland Park, Ks.

Family Herbalist/Licensed Massage Therapist March 18 2008- Current

Young Chiropractic Clinic – Salina, Ks.

Chiropractic Assistant August 2005- February 2008

Ellsworth Federal Credit Union- Ellsworth, Ks. June 2003-July 2005