Manager Sales

Professional Profile

. **+ years of highly developed corporate administration and HR experience

in various diverse industries

. Effective leader with exceptional interpersonal skills and demonstrated

ability to work successfully with a multitude of adult personalities

. Motivated achiever cited for exemplifying an ideal mentor and coach by

excellence in leadership

. Enthusiastic self-starter eager to meet new challenges, and quickly

assimilate knowledge into the work environment and business processes

. Consistent contributor to business operations and HR functions

improvement

. Skilled at learning new concepts quickly, working well under pressure,

and communicating ideas clearly and effectively, both verbally and in

writing

. Insightful observer of internal administrative and operational

shortcomings, and ability to implement necessary changes and/or new

processes for successful business improvement

. Polished professional; Articulate, intelligent, confident, trustworthy,

and well-received by peers

. Personal attributes: Detail-oriented, driven to succeed, "out of the box"

thinker, analytical, multi-tasker, flexible, teamwork-oriented, outgoing

and friendly

Strengths & Areas of Expertise

( Recruitment & Termination Processes ( Leading by

Example

( Job Descriptions & Specifications ( Training

Development & Facilitation

( Tech. Writing - P&P, SOP, Handbook ( New Hire

Orientation & Mentoring

( Policy Interpretation & Communication ( Employee Growth &

Development

( Multi-state Payroll Function ( Employee/Employer

Relations

( People Skills/Soft Skills ( Organization &

Project Management

Education & Professional Skills

< Liberal Arts Degree with emphasis in human behavioral sciences -

Philosophy, Psychology & Sociology; Graduated with honors

< Certification in Human Resource Management (CHRM)

< Certification in Professional Training (CTP)

< Specialized training in Behavioral Interviewing

Texas A&M University, College Station, TX

Tarrant County College, Fort Worth, TX

Computer-proficiency in Microsoft software applications including Word,

Excel, Publisher, Power Point, Outlook, as well as ACT! Database &

QuickBooks Accounting

Professional Accomplishments & Notes of Interest

. Author of multiple employee development and performance improvement

training presentations, including:

- 7 Keys to Professional Success for Department Heads, Supervisors &

Managers

- Soft Skills and Their Effect on the Bottom Line

- How to Manage Your Time So That It Doesn't Manage You

- Clutter Control for the Organizationally-Challenged

. Streamlined office hiring and termination procedures for a 75-year old

O&G company by designing and implementing new, documented and maintained

processes and procedures including interviewing, new-hire orientation,

employee termination, and revamping employee P&P manual.

. Used as personal example for hiring qualifications of multi-billion-

dollar electronic components distributorship with large employee

population

. Spearheaded the direction and coordination of an entire office and staff

relocation for same company while concurrently handling the detailed

aspects of a complete remodeling project of a 5,100sf downtown warehouse

to a professional office space which, upon completion, other local

businesses requested permission to duplicate.

. Hired sight-unseen by CEO/COB based solely on reputation during a company-

wide hiring freeze by one of the largest bank holding companies in the

U.S.

Career History (1999-2010)

Business, Training & HR Services Manager/Consultant

Business Solutions Ltd., Fort Worth, TX 2004-Present

. Provide/Manage various HR and professional business services to

start-up and existing businesses including:

- Consulting -Start-up Assistance, Marketing & Growth Strategy, HR

Processes, Business/Office/Life Organization, Promotional Events

Planning & Coordination, Streamlining Procedural Processes

- Organizational Training Development & Presentation (workshops,

seminars, keynotes) -Performance Improvement, Conflict Resolution, Team

Building, Organization & Time Management, Effective Communication,

Professional Image, Leadership Development, One-on-one Coaching

- Computer Training - Computer Use for Beginners and Software Programs

Training (Microsoft)

- Desktop Publishing & Administrative Services - Newsletter Design,

Promotional Materials and Ad Copy Creation, Billing Consolidation,

Financial Reporting & Spreadsheet Management, Research, Business &

Technical Writing

Executive Admin./Facilities Manager, reported directly to President/Owner

Barney Holland Oil Company, Fort Worth, TX ($42M commercial real estate and

fleet fueling services) 2001-2004

. Contract negotiation and management of all professional service

agreements including office security, landscaping, cleaning, utilities,

and telecommunications services

. Company-wide administration and direct contact for interpretation of HR

policies & procedures, employee supervision, training and coaching,

recruiting, establishing hiring and termination procedures and documented

processes, new hire orientation, training existing and incoming staff in

various areas of business protocol, and professional development coaching

. Assist President and GM with day-to-day operations and management of this

$42M annual sales business

Office & HR Manager, reported directly to Owner

Mindy Oberhardt, Independent Realtor, Raleigh, NC ($10M annual sales

residential real estate) 1999-2001

. Direct responsibility for all aspects of office management and

administration including vendor negotiations, computer and equipment

repair, maintenance and upkeep, office supplies, implementation of new

computer programs, creating and streamlining processes

. Direct responsibility for all aspects of HR management and administration

including recruiting processes, new hire orientation, employee

supervision, and SOP training

. Coordinate and serve as intermediary of all activities necessary to

ensure a smooth and prompt turnaround of home closings, including client

consultations, financing, inspections, legal counsel, home repairs, and

remediation for this $10M annual sales residential real estate business

Other Previous Employers & Fields of Experience:

. Denitech Corporation - Marketing - Office Equipment Sales and

Service, Dallas & Fort Worth, TX

. TTI, Inc. - Corporate Finance - International Electronic

Components Distribution, Fort Worth, TX

. Texas Commerce Bank/Chase Bank - Executive Banking & Mortgage Lending -

Large Banking & Lending Institution, Fort Worth, TX

. V. F. Minton Securities & DFW Clearing - Personal Finance & Investments

- Stock Brokerage & Clearing House, Fort Worth, TX

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