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Customer Service Representative

Los Angeles, California, 90066, United States
March 22, 2011

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Courtney A. Mueller

**** ******** ****

Culver City, CA 90066



. York Community High School, 2003-2007

o Attended Child Development classes 1 year

. Technology Center of DuPage, 2007

o Gained knowledge on computer information systems

. Designed web pages

. Mastered Microsoft applications including Word, Excel, and


. Triton College, 2009-Present

o Criminal Justice course

. Attained General Education courses


. Dominick's Pizzeria, 139 W Saint Charles Rd, Villa Park, IL 60181,


. May 2006 - March 2007

o Received customer orders

o Operated front desk

. Dress Barn, 167 S Il Route 83, Elmhurst, IL 60126, Sales Associate

. March 2007- November 2007

o Communicated with customers concerning sales and advice

o Operated payment register

. A Pea In The Pod, 288 Oakbrook Center, Oak Brook, IL 60523, Sales


. November 2007 - May 2008

o Assisted customers in regards to purchases

o Recognized to being "The Top Seller" from employer

. K and K Iron Works, 5100 S. Lawndale McCook, IL 60525, Document

Control Manager

. May 2008 - July 2008

o Organized documents and plans for business

o Utilized Microsoft Excel when handling documents and


. Howard Auto Group, 364 W Grand Ave, Elmhurst, IL 60126, Receptionist

. June 2008 - November 2008

o Scheduled appointments for clients and dealers

o Interested customers in merchandise

. Insure On The Spot, 5485 North Elston Avenue, Chicago, IL 60630,

Customer Service Representative

. November 2008 - September 2009

o Handled all customer policies (new, renewal, etc.)

o Assisted customers with any questions and/or concerns

. DialAmerica Marketing, 900 Commerce Drive Suite 310, Oakbrook, IL,

60523, Customer Service Representative

. September 2009 - September 2010

o Outbound sales

o Assisting and assuring customers in decisions and purchases

Special Skills

. Excelled in various computer applications

. Recognized as professional and courteous from employers and customers

. Rated excellent in customer service skills

Courtney A. Mueller

3866 Sawtelle Blvd

Culver City, CA 90066



Raja Zahid

DialAmerica Marketing, Customer Service Representative

900 Commerce Drive Suite 310, Oakbrook, IL 60523


Denise Pigoni

K and K Iron Works, Accounts Payable

5100 S Lawndale McCook, IL 60525


Robert C. Meredith

Pedersen Ryberg Mortuary, Funeral Director's Assistant

435 N. York Rd., Elmhurst, IL 60126


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