Executive Staff Assistant

TYWANDA S. THACKER

**** ******** *****

Phone Number: 770-***-****

Fairburn, Georgia 30213

E-mail: **.**********@*****.***

CAREER OBJECTIVE

To use administrative education and experience along with strong

organizational abilities to provide the highest level of assistants to the

directors and executives in order to accomplish company's goals and

expectations.

SUMMARY OF QUALIFICATIONS

. Results driven, highly motivated dependable professional with six

years plus of experience in the administrative field. Associates of

Applied Science Degree, certification in Office Administration, and

certified in all Microsoft Office programs.

. Capable of managing complex issues and keyboarding speed 65 words

per minute with superior accuracy, and excellent time management

skills.

. Experience with making and confirming travel arrangements; file

creation, strong communication skills and ability to multi-task and

prioritize. Extremely seasoned in meeting scheduling, drafting

correspondence, and complying with company policy and procedures.

. Excels in fast-paced environments, ability to work independently as

well as apart of a team; able to juggle multiple projects, meet

deadlines, and communicate effectively with staff.

. Knowledgeable in supply ordering, preparing and planning activities.

Skilled in use of various types of office equipment.

. Commitment to excellence, work with classified documents, and

possessed a security clearance granted by the US Government. Adapt

quickly to new and evolving environments, heavy client contact, and

ability to work under tight deadlines.

PROFESSIONAL EXPERIENCE

Lead Resident Specialist - Balfour Beatty Communities, Ft. Gordon, GA

05/2009-01/2011

. Heavy administrative duties, scheduled appointments for military

families who where in-processing and out-processing the post; used

Google calendar to maintain appointments dates and times, worked

side by side with three other Resident Specialists.

. Greeted and met with possible tenants to show properties, provided

rental information, conducted presentations, determined eligibility

of prospective tenants according to government rentals and leasing

regulations.

. Asked appropriate questions to find out customer's needs, matched

features, and benefits of various units with those needs; collected

deposits and monthly rental payments.

. Verified information using Army's Yardi Program and collected all

funds at lease signing.

. Prepared all leasing paperwork and addendums for each tenant;

conducted market survey research quarterly via excel spreadsheets on

local competition.

. Assisted tenants with service requests, problem solving issues, and

complaints in a timely manner; responsible for monitoring assigned

properties and reported any illegal activity and/or behavior.

Medical Provider Enrollment Analyst - Palmetto GBA, Augusta, GA 12/2008-

3/2009

. Determined eligibility or re-certification of providers for Medicare

Program as mandated by government verification procedures. In-dept

reviews and validations of provider data to include accessing

various PC on-line information databases to verify data was accurate

and up-to-date.

. Entered provider data into Railroad Medicare Provider File for

purposes of updating and maintaining the file with current data.

. Provided quality service to external and internal customers in

response to telephone and written inquires. Solicited information

from providers, government and/or private agencies via phone or

letters when required documentation was needed to develop provider

file information.

Volunteer - Freedom Park Elementary School, Ft. Gordon, GA, 12/2006-12/2008

. Performed clerical tasks, including filling students records, typed

documents, took attendance, made copies of tests, and other

instructional paperwork. Checked/graded papers and homework,

distributed classroom related materials, and set up bulletin boards

for teachers.

. Worked with some students on an individual basis or in small groups;

such as working on alphabets, reviewed multiplication tables, and

reading skills.

Legal Secretary - The Hull Firm, PC, Augusta, GA 02/2006-12/2006

. Performed legal research via internet and the law library, familiar

with the rules of civil procedure as well as local court rules.

Prepared and processed legal documents and papers, such as

summonses, subpoenas, complaints, appeals, motions, and pretrial

agreements.

. Heavy legal administrative duties, mailed, faxed, and/or arranged

for delivery of legal correspondence to clients, witnesses, and

court officials.

. Made photocopies of correspondence, documents, and other printed

material. Reviewed legal publications and perform database searches

to identify laws and court decisions relevant to pending cases.

. Read and organized documents, prepared demands for information to be

served upon the opposing parties and scheduled depositions.

Assisted with the preparation of witnesses to testify, read and

summarized pretrial testimony of fact.

. Arranged exhibits to be used at trial and made sure that all

information was available in an organized fashion.

Legal Assistant - Honeywell International, Colonial Height, VA, 03/2005-

12/2005

. Provided legal assistants to the Chief IP (Intellectual Property)

Counsel and other executive members by answering a ten multiline

phone system, screened all calls and referred callers to the

appropriated person, prepared, and participated in on-site meetings.

. Distributed and maintained minutes, assisted in scheduling,

preparation, and took short hand notes, prepared minute books,

edited and drafted office correspondence before the Chief Counsel

signed the completed document.

. Preformed a range of staff and operational support activates for the

executive staff, served as a liaison with other departments in the

resolution of day-to-day administrative problems.

. Prepared statistical charts, reports, spreadsheets, graphics, and

purchase all office supplies for the legal department using SAP

(System, Application and Product) System.

OTHER EXPERIENCE

. Legal Secretary - The Law Offices of David Little, P.C., Oklahoma

City, OK, 06/2002-10/2003

. Secretary - Richard's Realty Management, Lawton, OK 10/2001-03/2002

. Legal Secretary - Cramer Law Firm, Lawton, OK 06/2001-10/2001

. US Army, 06/1997-06/2001

EDUCATION AND TRAINING

. Associates of Applied Science, Paralegal Studies, Bryant &

Stratton, Richmond, VA

o Graduated Summa Cum Laude

. Certification, Legal Assistant/Paralegal, City College of Moore,

Moore, OK

o Professionalism Award

. Certification, Office Administration, City College of Moore,

Moore, OK

Contact this candidate