Customer Service Administrative Assistant

Danelly A. Diaz

*** ****** ******, *** *********, NJ 08901; Cell: 732-***-****; Email:

***********@*****.***

Summary of Qualification

Strong organizational, communication and computer skills

Highly skilled in computer software programs. Microsoft Word, Excel,

Outlook and Lexis Nexis

Good eye for detail; Able to work with a team and independently

Bilingual. Fluent and very proficient in English & Spanish

Experience Defense Paralegal to J. Silvio Mascolo, Esq.

01/2009 to Present Rebenack, Aronow & Mascolo, LLP New

Brunswick, NJ

Drafting of Legal Pleadings- motions, interrogatory answers and amendments,

subpoenas and deposition notices

Drafting correspondence to clients, other counsel and experts

Identifying, gathering and organizing relevant documents for case

proceedings

Responsible for scheduling and managing the calendar

Organizing and tracking case files

Constant communication with the clients as to case status and new relevant

details about their case

Answering phones, taking messages and transferring calls

Office Manager

03/2008 to 01/2009 Neal M. Unger, P.C.

New Brunswick, NJ

In charge of overseeing daily office operations while managing three

employees

Responsibilities include Administrative, Billing, Personnel Issues and

Customer Service

Responsible for organizing and maintaining a comprehensive and easy-to-

follow filing system for invoices, receipts, client information and other

important documents

Monitoring and maintaining supplies for the office

Greeting all clients as they enter, signing for deliveries, receiving and

distributing all mail

Administrative Assistant

2005 to 2007 Law Offices of John C. Sinuk

New Brunswick, NJ

Constructed, reviewed and updated confidential files

Translated important documents from English to Spanish

Maintained contact with clients and office personnel

Managed and maintained the daily office functions in the absence of the

attorney

Paraprofessional/Teacher's Assistant

2004 to 2005 Raritan United Children's Preschool

New Brunswick, NJ

Supervised students while engaged in recreational activities

Managed the building while maintaining a secure environment

Developed, organized, and facilitated educational programs for students

Maintained good communication with parents to assist in child development

Education Middlesex County College Edison, NJ

Major: Business

References References are available on request.

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