Customer Service Sales

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Rico Donya Robertson

*** *** ***, ***** *****, CA 91910

619-***-****/ 619-***-****

*.***********@*****.***

Objective

To obtain a challenging entry-level computer technician position with

growth and advancement potential.

Skills & Qualifications

. Network + Certification in Process

. Windows 9x, XP, Vista, 7, Linux

. Hardware/ Software Installation-Configuration

. Microsoft Office Suite 2003-2010

. Desktop/ Laptop Repair

. Virus/ Spyware Removal

. Network/ OS Troubleshooting

. DNS, DHCP administration

. Home/Office Network Installation

. System Backup & Recovery

. User Account Management

. NTFS/Folder permission management

. Resource mapping: Printers/ Shares

. Implement local security polices

Work History

01/11 - 02/11 UEI College .

Chula Vista, CA

IT Specialist

. Desktop/ Laptop- Troubleshoot & Repair.

. Ghost Images/ Manage Server room.

. Software & Hardware Installation - Configuration.

10/08 - 07/10 Food 4 Less .

National City, CA

Service Deli/Bakery Clerk

. Handle raw and ready-to-eat foods, obtained food handlers

certificate.

. Maintained department clean and functional, provided

excellent Customer Service.

. Stock pallets of merchandise, place merchandise on sales

floor.

08/07 - 09/08 California Conservation Corps . National

City, CA

Corpsmember

. Work doing city brush removal and fire hazard

reduction.

. Partner with Cal-Trans doing general landscape and

beautification.

. Perform extensive trail work and erosion control.

07/05 - 08/06 JCPenney . National

City, CA

Stock Replenisher

. Provided excellent customer service and maintained the

cash register.

. Brought merchandise from stockroom to the sales floor.

. Displayed merchandise on sales floor, assisted customers

with their questions.

Education

05/10 - 02/11 United Education International (UEI) College . Chula

Vista, CA

Computer Systems Technician Diploma

. A+ Certified - G.P.A-3.86

Contact this candidate