Carlette C. Dancy

***** ***** ***** #*** *****,

MI 48184

Home: 734-***-**** Email:

abhpuw@r.postjobfree.com

____________________________________________________________________________

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Human Resource

Dynamic, passionate, results-orientated professional with

experience in all aspects of organization administration:

Human Resource (staff & volunteer),

operations, services and facility management.

______________________________________________________

Human Resources Administration

* Created a database system that provided

accurate confidential staff

records for monthly reports and

personnel committee.

* Conduct training for all personnel.

* Resolved conflicts that resulted in

improved employee relations.

* Manage unemployment

compensation/proceedings in accordance with

company policies and procedures.

* Maintain HRIS system and personnel

files for exempt and non-exempt

employees.

* Administer and process all

benefits which include Healthcare;

Pension; 401K; STD; LTD; Tuition Reimbursement and

Worker's

Compensation.

* Investigate and respond to EEOC

claims.

* Process/approve payroll for 250

employees.

Performance Management/Career

Development

* Initiate review performance

process for consistency, fairness, timeliness.

* Ensure that management is

developing strong goals for their

employees that provide growth

opportunities and are consistently

followed up on.

* Ensure that management handles

employees' issues in a matter that is fair

and consistent.

* Proactively maintain a positive employee relations environment by

implementing open door policy.

* Oversee the decision to counsel, discipline and/or terminate

employees in

accordance with company policies and procedures and employment

laws.

Recruiting/Staffing

* Manage all internal and external recruitment via job fairs, newspaper

ads, radio, internet, state and local agencies.

* Oversee the recruitment and new hire process for management and non-

management positions.

* Facilitate management and supervisory trainings on recruiting; resume

screening; interviewing and hiring practices in

accordance with employment laws.

* Forecast and analyze workforce planning for department and provide

feedback to management.

* Develop staffing strategy which embraces strong cultural diversity and

the best qualified candidates demographically.

Training/Development

* Ensure training is completed by all staff members annually for Sexual

Harassment, Cultural Diversity, HIPPA Compliances,

Resident Rights, Workplace Violence and Corporate Compliance.

* Effectively train management on corporate HR policies and procedures.

* Work with management to ensure employees are trained for new and updated

information pertaining to their specific jobs and

company's requirements, including annual re-orientation for long term

employees.

* Track and trend all trainings, annual in-services, and policy and

procedure changes.

Carlette C. Dancy Cellular

734-***-****

abhpuw@r.postjobfree.com

Page 2

Experiences

Human Resource Generalist-US Food Service, Wixom, Michigan

June 2010-September 2010

* Report to and complete time sensitive projects/assignments for the VP

of Human Resource.

* Develop spreadsheets for tracking injuries, auto accidents,

grievances, leave of absences and worker's compensation.

* Organize open enrollment health benefits for 2011. Organization of

the flu shoots schedule for October 28, 2010.

Director of Human Resources-Heartland Health Care, Livonia, Michigan

March 2007-October 2009

* Manage all human resource activities as the sole contact for 250 non-

union employees at skilled nursing facility.

* Conduct pre-employment, criminal background searches, wage and

salary administration for all candidates as regulated by

the state for long term care.

* Maintain the HRIS system and personnel files. Create a tracking

and monitoring spreadsheet in Excel to increase the

efficiency of annual performance evaluations, leave of absence,

annual TB tests, and absences/tardiness.

Branch Manager-Professional Escrow Services, Inc., Southfield, Michigan

June 2001-March 2007

* Responsible for daily branch manager operations and the activities of

ten employees.

* Recruit, pre-screened and interview candidates. Background checks,

on-boarding and new hire orientation.

* Prepare HUD-1 Settlement Statements, Warranty and/or Quit Claim

Deeds in compliance with lender instructions and

underwriting guidelines. Balance, print and disburse loan proceeds

to customers (purchase or refinance).

Human Resource Coordinator-Meijer's, Livonia, Michigan

August 2001-August 2002

* Administer human resource policies/procedures, compensation,

benefits administration and record keeping.

* Attend and testify at workers compensation, arbitration hearings

and unemployment hearings.

* Conduct investigations related to sexual harassment, payroll,

safety and benefits to resolve employee relations/legal

issues.

Executive Team Leader-Target Corporation, Livonia, Michigan

June 1997-July 2001

* Responsible for twenty-two department managers & hourly staff;

manage, interview, select, evaluate, dismiss, goal

tracking and incentive planning.

* Coordinate all sales floor events to maximize sales, profit,

guest's service, productivity and team satisfaction.

* Administer human resource policies/procedures, compensation,

benefits administration, record keeping, and training.

Operations Manager-Unibar Maintenance Services, Inc., Ann Arbor, Michigan

May 1994-June 1997

* Oversee twenty-three contracts within various plant facilities

(Ford, Chrysler & GM). Sole contact for plant managers and

1100 non-union/union employees. Ensure supervisors/employees are

maintaining janitorial standards to the plant manager

expectations.

* Train supervisors and project managers, conduct inspections, review

jobsite performance, and address complaints timely.

* Attend/testify at workers compensation, arbitration and

unemployment hearings. Perform on-the-job accident

investigations.

Education

Central Michigan University

Masters of Science in Human Resource Management

February 2005

Northwood University

Bachelor of Science in Business Administration

June

1993

Computer Proficiency

Microsoft Word, Excel, Outlook, PowerPoint, PeopleSoft-HRIS System, ADP,

Kronos, and HRIS/Payroll

Professional Trainings

Train the Trainer, Core Management, Progressive Discipline, Preventing

Sexual Harassment, Managing Diversity and Master Caring Leadership

REFERENCES AVAILABLE UPON REQUEST

Core Strengths

HR Policy Construct & Administration

Compensation & Benefits

EEO & ADA Compliance

Recruiter (Staff & Volunteer)

Team Builder-Team Player

Board Development

Organization Supervisor

Performance Evaluations

Budget Management

Strategic Planning

Motivator & Trainer

Marketing/Public Relations

Program or Project Management

Facility Management

Conflict Resolution Management

IT Literate-Word, Excel, Access

Contract Management

Utilization Management

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