Roy K. Smith

**** ** ******* • Maysville KY *****

Phone 606-***-**** • email: abhpub@r.postjobfree.com

Cell/Voice Mail: 606-***-****

Project Manager • Project Leader • Project Coordinator • Deskside Engineer

Professional Profile

Technically sophisticated and business-savvy IS professional with a pioneering career reflecting

strong leadership qualifications coupled with “hands-on” business continuity and

network/information security expertise. Maintain focus on achieving bottom-line results while

formulating and implementing advanced technology and business to meet diversity of

requirements while maintaining focus on maximum ROI & ROA. Superior record of delivering

simultaneous large-scale, mission–critical projects on time and under budget. Team based

leadership style and excellent interpersonal communications skills. Ability to manage large teams

and motivate members to accomplish assigned goals and objectives.

Special Skills

• Experience in PMO/TMO environment

• Recruited, hired, trained and mentored teams for nationwide projects

• Managed projects throughout the US including Alaska, Hawaii, Canada and Puerto

Rico

• 28 years of IT experience including: hardware, networking and cabling

• Microsoft Office, Outlook, Access, Excel and Project

• Webex and Sharepoint

Career experience

1998 – 2011 Pomeroy IT Solutions Hebron, KY

Project Manager

2007 – 2011 Began my career with Pomeroy as a Deskside Engineer, Project Coordinator and

finally Project Manager delivering a wide variety of projects including multi-million dollar

projects. Customers included; 5/3rd Bank, Lowes, Bristol West Insurance, Axcess, Cashland, Bayer

and Hamilton County Job & Family Services. Internal transitions include; Bomgar integration,

Cast Iron (FIT) Fastrack Integration Technology and Transition Manager and Concur Travel &

Expense portal for entire company.

PC Analyst / Deskside Engineer

2003 – 2007 Check n’ Go new store installs. Run cat5e cable to code average of 8 to 10 drops.

Install backer board, surge strip, shelf, bracket & patch panel. Test cable. Install switch & Cisco

router usually model 1720 using dial up over US Robotics modem until DSL install for VPN. Test

router for connectivity. If necessary telnet or console into router to change number for ISP or IP

address if necessary use TFTPSRV utility to upload new script. Unbox PCs and printers. Ghost

new image from CD. Configure IP, add to domain. Configure apps. Test connectivity to helpdesk

and verify.

Train other employees for same duties

Check ‘n Go remodels or moves may include but are not limited to; Cisco 800 or 1700 series

router, Netopia, DIGI Connect cellular or DSL routers.

Pilot installs and training of techs for cabling and install duties for projects such as JoAnn Fabrics,

Sunglass Hut, Lens Crafters etc…

2004 – 2007 Cashland pilots & new store installs. Assist primary cable tech to install raceways 4 x

8 backerboad if not already installed. Extend demarc for T1. Run blue Cat5e for data, white Cat5e

for phones, banana cable for security cameras. Install cables & cameras ring out and release cable

tech. Unbox equipment & install PCs, security DVR, POS, Western Union, receipt printers &

phones. Setup zones for security, test apps & equipment, verify with corporate offices.

1998 –2003 US Bank -Northern East Kentucky and South East Ohio Desktop and PC Server

Support US Bank rollouts and conversions. Citibank data migrations, PC rollouts and conversions.

5/3rd projects. Cincinnati Children’s Hospital Medical Center; printer, pc, Mac and application

support.

1996 - 1998 Trans Financial Bank Maysville, KY

PC Analyst

Northern Kentucky Desktop and PC Server Support, Network Admin Novell and Microsoft,

AS/400, OS/2, 3270 support.

1989 - Present Roy K. Smith Computer Services Maysville, KY

Owner

Sales and support to businesses in the Northern Kentucky & Ohio Valley area. Focus on small to

medium business projects.

1983 - 1985 Micro Ordinator, Market St. Maysville, KY

Tech/Sales

Repair, sell and service Apple computers.

1978 - 1989 Roy K. Smith Builder FL, KY, OH, PA

Owner

General construction. Site Manager A&G construction Homestead, FL

Education, certification & training

UK, Maysville Community College, Maysville, KY Associate of Arts May 8, 1992

CompTIA Project+, July 30, 2009

PMI PMP, July 28, 2009

ITIL V3 Foundations, March 10th, 2009

Six Sigma Green Belt, June 21, 2007

Comptia Server +, May 15, 2003

Comptia A+, December 31, 1998

Novell C.N.A, February 26, 1996

Community activities

Trinity Fish & Game Club Helping to bring back the wild turkey, Elk & to bolster the wild deer &

other natural wildlife, while maintaining a healthy wilderness in our Ohio valley. South West Ohio

PMI

Hobbies

Music, reading and farming

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