Jasmine M Burrell
Baltimore, Md 21207
OBJECTIVE
Dedicated, customer-focused student offering significant experience
in customer service requiring effective support. Proven interpersonal,
communication and multi tasking. Good team player recognized for
willingness to learn newly acquired skills.
SKILLS PROFILE
. Ability to operate computers.
. Knowledge of and experience with Microsoft Word and Excel
. Good filing and organizational skills
. Experience in handling confidential paperwork
. Ability to take accurate phone messages and deliver messages
promptly
. Good customer-relations background
. Cashier experience
EMPLOYMENT HISTORY
Aqua Vision Center
2010-2011
Pikesville, MD
Pre-test patients for optician to perform exam, prepare exam
room for doctor, answer phones, file insurance, & patients in the computer,
help customers pick frames, contacts, and lenses. Order lenses, frames, and
contacts, fit patient for correct prescription. Call and confirm patient
appointments. Contact patients when orders have arrived.
University of MD Medical Center 2010-2010
Work through City of Baltimore Youth Program in the Pediatrics
Department doing clerical responsibilities such as answering multi phone
lines, schedule and verify patients' appointments, file charts, file
insurance and greet patients as they entered the clinic.
Old Navy Clothing 2009-2010
Sales Associate consists of greeting and assisting customers as
they enter the store to shop. Cashier ring sales and stock several areas of
the store with new merchandise. Customer Service be polite to staff and
customers at all times.
University Of Maryland Hospital
2008-2008
Baltimore, MD
. Medical Records Clerk consist of filing and scanning charts
into the Star Computer System, answering multi phone lines, and assisting
customers and patients will ordering and getting charts copied and faxed to
various places. Taking calls over the phone from other facilities in
reference to getting charts properly.
Education
Dunbar Senior High School
2006-2010
Baltimore, MD
Baltimore City Community College 2010-Present
References Upon Request