Customer Service Management

James A. Fried, CCE

*** ****** **** (***)

***-****

Terryville, CT 06786

*******@****.***

SummaRY

Experienced Finance Professional managing all aspects of global treasury

operations, and highly adept in all areas of finance, including M&A,

budgeting, financial consolidations, contracts, credit, risk management,

shared services development and SEC reporting. Equipped with functional

expertise in international business, total quality management, expense

control, policy/procedure development, global risk management, loan

workout, shared services development and implementation and process

improvement,

areas of expertise

o International Business Operations ( Process Improvement

o SEC Reporting ( Global Risk Management

o SOX Documentation and Testing ( FAS 133 and FAS 149

o Financial Management ( Forecasting

o Policy and Procedure Development ( Global and Domestic treasury

Professional Experience

TIMEX GROUP USA, INC. 12/2006

-Present

Assistant Treasurer and Chief Credit Executive for a global manufacturer of

watches and jewelry pieces.

. Manage global treasury and financial operations, credit and

collections, budgeting, cash flow forecasting, banking/lending,

private capital relationships, pension management, risk management, FX

management and Corporate Travel.

. Collaborate with senior management in mergers and acquisitions and new

business development, developing strategic plans and budgets and

Sarbanes-Oxley compliance preparation.

. Developed and created the strategic and implementation plans for

Financial Shared Services function.

. Communicated critical issues to credit personnel, as well as directed

this staff in structured trade financing and derivatives and credit

line evaluations.

WORKING CAPITAL SOLUTIONS 1/2003

-11/2006

Independent Financial Consultant

. Consulted on Improvements, training and development of staff,

developing cash forecasts, mergers and acquisitions/due diligence,

strategic planning, cash and Shared Services goals and objectives.

. Work on RFP's for new cash management programs, FAS 133, Sarbanes-

Oxley compliance preparation, BASEL II issues and cost saving measures

for risk management programs.

. Assignments included Levy, Diamond and Bello (Collections/financial

consulting), Haynes Construction, Heating Oil Partners (Oil/gasoline)

TRC Companies (Environmental) and Kaman Industrial Technologies

(Industrial Distribution).

PIRELLI NORTH AMERICA 2/2000-

12/2002

Regional Treasurer for a world renowned tire and energy cable manufacturer

. Managed treasury and financial operations, HR, credit and collections,

budgeting, cash flow forecasting, banking/lending, private capital

relationships, pension management, risk management, and FAS 133/149.

. Collaborated with senior management in mergers and acquisitions and

new business development, developing strategic plans and budgets and

Sarbanes-Oxley compliance preparation.

. Developed strategic plan for shared services function. Realigned

credit, collections, and customer service divisions into a Shared

Service environment, streamlining operations and improving

performance.

. Communicated critical issues to credit personnel, as well as directed

this staff in structured trade financing and derivatives and credit

line evaluations.

EDWARDS SYSTEMS TECHNOLOGY 2/1999-2/2000

Director, Customer Financial Services for a life safety systems company

. Led a 15-member staff in credit and collections, dispute resolution

management, customer service, and cash management.

. Held responsibility for cash flow projection, foreign exchange, and

budget and credit risk assessments. Reported directly to the CFO.

Served as a member of the EVA implementation team.

PANOLAM INDUSTRIES 5/1998-1/1999

Assistant Treasurer/Consultant for a particle board manufacturer.

B/E AEROSPACE 8/1991-3/1998

Director, Credit & Treasury for a multi-national airline interior products

company

GE CAPITAL 8/1987-7/1991

FINANCIAL MANAGEMENT PROGRAM

Education

MBA - International Business & Finance - Quinnipiac University

BS Accounting & Management - Post College

C E R T I F I C A T I O N S & A F F I L I A T I O N S

NACM - National Association of Credit Management

National Chairman (2008-2009); Certified Credit Executive

Certified Expert Witness; Executive Committee (FCIB-NACM)

Member - Shared Services and Outsourcing Network (SSON)

AFP - Association for Financial Professionals

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