Sales Manager

Will Gonzalez

* ****** ****, **********, *** York 11801 ? Phone: 516-***-**** ? Email:

**************@*****.***

account management and business development professional

Marketing ~ Organization/ Planning ~ Promotions ~ Product Training

Bilingual professional with a comprehensive background in sales, business

account management and superior customer service. Successful in

implementing quality control procedures and optimum production practices.

Expertise in planning and scheduling field activities while managing a

large account base. Set apart by product training and demonstration

skills, which have historically resulted in sales increases. Consistently

exceed sale quotas by maximizing account productivity and growth, building

strong collaborative business relationships and sustaining a superior

company reputation.

? Sales Reporting ? Sales Consulting ? Team Leadership / Motivation ?

Communicate effectively

? Product Training ? Promotion Strategies ? Public Speaking ? Customer

Service ? Employee Performance and Evaluation ? Business Development ?

Account and Territory Management ? Client Relations & Retention ?

Negotiations ? Business/Competitive/Market Analysis ? Needs Assessment ?

Sales Presentations ? Product Marketing ? Sales Forecasting ? Project

Scheduling

? Strategic Planning ? Fluency in Spanish ? Administrative Management ?

? Self Managing ? B2B & B2C ? Interpersonal Skills ? Problem Resolution

Skills ? MS Suite

home improvement contractor, hicksville, new york ? 2007 - 2011

A full service residential home improvement and remodeling company.

BUSINESS DEVELOPMENT MANAGER AND CONTRACTOR

Perform home improvement and remodeling for residential customers. Build

business through persuasive sales and marketing techniques and

collaborative partnerships with contractors and builders.

Achievements

. Acquired $80,000 in floor installation projects in 2010 by showcasing

floor installation expertise to a

contractor in need of installation assistance.

. Grew business sales by 15% for three consecutive years.

. Upsold a $5000 remodel project to a $30,000 project with the addition

of an extensive flooring project.

. Utilized as a Sales Manager on many collaborative projects. Secured a

$90,000 project by developing a collaborative partnership with three

contractors, presenting a group construction effort to prospective

client.

. Provided business development support and training to a Hispanic

contractor. Played an integral role in securing $35,000 in start up

business.

Tile Perfect, aurora, illionis ? 2004 - 2007

A $150 million diversified building supply company, producing ceramic tile

setting materials, tools, adhesives and sealants.

Region SALES Manager

Managed a very high volume territory of 66 accounts and 40 merchandisers.

Processed orders and increased sales while performing extensive

merchandising in the territory. Trained clients on product features and

offerings to improve point of service sales.

WILL GONZALEZ

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Achievements

. Propelled territory to number one in company sales. Increased sales by

35% in first year by

realigning accounts and implementing an aggressive strategic plans

for each account.

. Recognized as top sales producer nationally. Second year sales were

$1.5 million, doubled profits

by third year to $3 million.

. Territory trainer, conducted product information training sessions to

merchandisers. Average sales increased by 15% following clinics.

Consistently received outstanding evaluations on group training

sessions.

. Regional trainer for trade shows. Designed a weekend customer clinic

program that resulted in the top three product lines growing 15%, 25%

and 35% respectively.

Us Carpet Installation, farmingdale, new york ? 2002 - 2004

Installer of flooring products sold at Home Depots for installation in Long

Island, New York.

Labor Manager

Scheduled and distributed all work orders to subcontractors and oversaw

quality management. Primary point of contact and liaison with customers at

Home Depot. Resolved all installation issues and client complaints,

performing site inspections as needed to determine appropriate resolution.

Achievements

. Designed a new promotional frame that resulted in a 25% sales growth

and was eventually rolled out to 500 stores.

. Addressed reoccurring customer grievances related to non-English

speaking communication issues in the field. Implemented a call in

procedure, which resulted in reduction in complaints to 5% .

. Executed a company policy education practice to Hispanic

subcontractors, which reduced company infractions significantly and

improved productivity and profitability.

Long Island Tinsmith Supply, glendale, NEW YORK ? 2001 - 2002

Supplier of roofing, waterproofing and metal materials used in the

construction industry.

Sales Associate

Sold materials in a retail and inside sales environment. Managed takeoffs

and proposals, working in conjunction with contractors, engineers, and

architects on project plans to organize purchasing of necessary building

supplies.

Achievements

. Maintained high levels of business retention and client satisfaction in

a fast paced office. Discovered and corrected numerous special

production errors, which would have resulted in large, profit losses as

a result of incorrect manufacturing.

EDUCATION AND CERTIFICATIONS

Bachelor of Science, Social Science, University of Bridgeport, Bridgeport,

CT

AAS Degree in Accounting, Borough of Manhattan Community College, New York

City

PROFESSIONAL TRAINING

Public Speaking Course, Dale Carnegie

Advanced Selling Skills

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