Customer Service Medical Assistant

Location:

Posted:

March 22, 2011

Deondra M. Moss

College Park, Ga. 30349

***********@*****.***

Objective Seeking a challenging position as an Administrative Assistant,

where I can utilize my education and experience, as well as

allow me to advance in my career.

Skills Office:

Medisoft, Insurance Billing, Microsoft Word, Excel, Appointment

Scheduling, Telephone Etiquette, Standard Office Procedures

including: typing (65 wpm), filing, faxing and copying.

Medical:

Vital Sighs (Temperature, Pulse, Respiration, Blood Pressure),

Injections (Intramuscular, Subcutaneous, Intradermal),

Venipuncture (Vacutainer, Butterfly, Syringe), Urinalysis and

Examination Preparations.

Experience Hospice Vista Care (Externship) 10/2009-12/2009

Medical Assistant

. Entered patient data into computer system

. Filed documents and charts

. Assisted Nurses with patient healthcare such as:

collecting, handling, and processing patients' laboratory

specimens, including phlebotomy and performing routine in-

house laboratory tests; administering medications to

patients on specific orders

Ryla Teleservices 10/2008-04/2009

Customer Service Representative

. Assisted customers via telephone with questions

and/or concerns they had regarding their wireless

carrier

Great Clips 02/2007-09/2008

Hair Stylist

. Produced quality hair-cuts and styles while providing

outstanding customer service

Education Sanford Brown College 03/2009-12/2009

Medical Assistant Program/Certificate (RMA Pending)

West Ga. Technical College 09/2004-06/2006

Cosmetology Certificate/Diploma

References available upon request