Customer Service Manager

Irma D. Becerra

***** **** **

Moreno Valley, CA 92553

951-***-****

*********@*****.***

OBJETIVE

Seeking an Accounting / Administrative position to be able to obtain a

responsible and challenging career, where I can utilize and expand my

knowledge through growth opportunities. Self-motivated and willing to set

goals and work to achieve them.

Work Experience

7/2005 - 2/2011

Accounting Clerk / Office Manager LA Lift Services

Vernon, CA

. A/R, A/P, Payroll, Bookkeeping

. Bank account reconciliation, Bank Deposits, assist in end month

closing

. Responsible for invoicing, collections, and RMA's

. Review and process new accounts for credit limits from payment history

. Document and review the AR/AP process

. Coordinate with the Centralized AR/AP processing shared services

. Actively participate in the month-end close process

. Filing, Copies, Scanning, Faxing, Email

. Handle HR issues

2/2002 - 6/2005 Pacific Vial Mfg.

Accounting Clerk / Office Manager Commerce, Ca

. A/R, A/P, Collections

. Assistant to CEO and CFO

. Bank account reconciliation

. Responsible for invoicing, collections

. Responsible for invoicing, collections, and RMA's

. Review and process new accounts for credit limits from payment history

. Document and review the AR/AP process

2/1994 - 1/2002

Indemnity Claims Services, Inc.

Administrative Assistant San

Diego, CA

. A/R, A/P

. Responsible for invoicing and collections

. Take first reports new claims

. Assign new claims to adjuster

. Provide weekly, monthly and annual reports of losses

. Acquisition and implementation of computer systems

. Underwriting support primarily of personal policies

Education: Associates Degree

Southwest College, San Diego, CA

Accounting / Business Administration

Skills/Abilities Essential to the Position

. Peachtree / QuickBooks / Great Plains / SoftBase

. Ms Office / Power Point / 10-Key

. PC/Knowledge of Spreadsheet * Decision Making

. Communication (writing, speaking, listening) * Organization

. Analytical Thinking * Customer Service /Focus

. Attention to Detail * Initiative

. Teamwork * Problem Solving

. Time Management * Influencing

. Bilingual in Spanish

References: Upon Request

Contact this candidate