Beneathea Poe

*****-** **** **** **, Laurinburg, NC 28352•910-***-****•abhppu@r.postjobfree.com

Beneathea Poe

Objective

To obtain a position in a research production laboratory that offers the opportunities to utilize my laboratory

skills for advancement.

Experience

10/05-Present

QualPak Laurinburg, NC

QC Technician I

Accurately document all necessary and relevant information in a clear concise manner as per cGMPs

and FDA regulations.

Operate and maintain all analytical instrumentation and equipment as per established procedures.

• Perform daily calibrations on the Ph Meter, Density Meter, Analytical Balance, and the

Conductivity Meter.

• Execute monthly calibrations on the Lico Meter, Refractometer, and Viscometer.

• Complete routine tests on the FTIR, GC, and the Millipore Pump.

Actively participate in investigations, problem solving and troubleshooting.

Facilitate and/or implement test methods, procedures and analyses as needed.

Write, revise, develop and evaluate operational and maintenance procedures.

Ensure that equipment and working area are maintained with good safety and housekeeping practices.

Efficient in Microsoft Word, AS400, Livelink, PowerPoint, QC Sample Log, the Water Monitoring

System, and the Empower Software.

Exchange helium, compressed air, and hydrogen tanks as needed to the Gas Chromatography.

Independently work alone with little supervision.

Restock chemicals and consumables used in analysis.

Experience 3 years of microbiology including: sampling of water ports, water testing by membrane

filtration, gram staining, and preparation of additional tests for water samples with bacteria growth.

07/05 to 09/05

Scotland County Tax Office Laurinburg, NC

Office Clerk

Answered phone calls related to public information.

Executed daily operations of filing and organizing accounts.

Computed state taxes on sales transactions, production processes, and articles produced.

Filed reports of amounts due and paid.

Prepared mail in an appropriate manner for the public.

Handled customer complaints daily.

Submitted a list of delinquent tax accounts to designated authorities.

Issued receipts for taxes paid.

Assisted property owners in applying for exemptions.

Collected property tax within the county.

Notified delinquent taxpayers of their overdue status.

07/00 to 05/04

Bowe Bell & Howell Durham, NC

Beneathea Poe

Senior Customer Service Associate

Processed national service calls daily.

Expedited a major capacity of parts for countrywide searches.

Completed an infinite number of call closeouts and parts orders in a quarter period of time.

Trained Vanitive software to associates.

Processed purchase orders outside of the country.

Provided training and assistance to other contacts.

Pursued customer inquires immediately not resolved.

Transferred calls to the appropriate staff.

Promoted the company’s products to the customer.

Researched billing issues and misapplied payments.

Identified and resolved customer issues using the computer system.

Education

08/95 to 05/99

University of North Carolina at Pembroke Pembroke, NC

BS in Biology/Concentration in Zoology

Minor in Sociology

References

References are available on request.

Contact this candidate