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Customer Service High School

Location:
Greenbelt, Maryland, 20770, United States
Posted:
March 23, 2011

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**** ********** *****

Greenbelt, MD *****

Mobile Phone 1: (240) ***-****

Email Address: **************@*****.***

******* Renee *****

________________________________________________________________

Objective: To obtain an entry level position focused on performing a

variety of high-level projects in support of organizational and executive

level goals.

Experience:

Party City Corp, 6100 Greenway Center Drive, Greenbelt, Maryland 20770

10/2010 - 3/2011

( Greet each customer entering the store with a basket or shopping

cart

( Answer customer calls and questions.

( Eliminate freight and shop backs at the register.

( Make certain of a clean check out area.

( Keep aisles clean and orderly.

( Make monetary actions.

( Make price tickets and complete plan-o-grams

( Assist in seasonal display changes

Calverton Elementary School, 3400 Beltsville Road, Beltsville, Maryland

20705 Recess/Lunch Monitor

08/2009 - 6/2010

1. Ensure that students make arrive and depart the playground safely.

2. Observe the playground area to be sure of no physical violence and

monitor how the students are playing together.

3. Ensure that the students have the proper duration to eat lunch.

4. During indoor recess due to weather hazards, create an activity to

involve students in to physical activities.

Solve problems amongst students on the playground area and students in our

supervision.

Riderwood Village Retirement Community, 3140 Gracefield, Silver Spring,

Maryland 20904

Restaurant Associate

March 2008 - July 2008

5. Greeted guests, escorted them to their tables, and provided menus.

6. Answer phones to provide answers for any general inquires.

7. Handled monetary transactions.

8. Ensured all guests were comfortable, service was courteous and meals

were prepared to their liking.

9. Inspect dining room serving stations for neatness and cleanliness, and

arranged table linens and other dining room supplies for tables and

serving stations.

Kohl's, 12024 Cherry Hill Road, Beltsville, Maryland 20705

Cashier/Customer Service Associate

October 2006 - August 2007

10. Greeting new customers upon entrance and exiting of the store, as well

as enticing them with upcoming store sale

11. Assisted with answering phones, providing information for any general

inquiries.

12. Handled monetary transactions, ensuring efficient and expeditious

customer experiences.

13. Provided assistance with boxing, bagging or gift-wrapping orders, all

customers' merchandise.

KFC, 10906 Baltimore Avenue, Beltsville, Maryland 20705

Cashier

June 2005 - December 2005

14. Greeted all customers upon entering the store

15. Provided friendly service while registering customers' orders.

16. Ensured all orders were prepared expeditiously and efficiently.

17. Answered any questions about mean options or pricing.

18. Inspect dining room serving table for neatness and cleanliness.

19. Maintained cleanliness for all restroom facilities.

Qualifications:

20. Working knowledge and experience with Microsoft Word, Excel

Spreadsheet, Power Point, Access Point, Exchange Outlook

21. Typing 45-50 words per minute (wpm)

22. Five years Customer Service oriented experience

23. Five years of Cashier, and sales experience

24. Perpetual Sales increases in all retail positions

25. Experience with filing, recording messages, multiple phone line

operation, inventory, ensuring clients satisfactory experiences.

Education:

Stratford career institute (online), December 2010-Current

( Nursing Assistant (2010-2011)

University of the District of Columbia, 4200 Connecticut Avenue NW,

Washington, DC 20008 January 2007 - Present

26. Child Development (Major) 2007

High Point Senior High School, Beltsville, Maryland 20705

August 2002 - June 2006

27. High School Diploma (2006)

References: available upon request

Salary Requirements: 30,000

* Voluntary fire fighter for district 8 fire house *

* Assisted in putting together a new store *

* Clerical Experience *



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