Customer Service High School
Resume:
Greenbelt, MD *****
Mobile Phone 1: 240-***-****
Email Address: **************@*****.***
Candice Renee Hines
________________________________________________________________
Objective: To obtain an entry level position focused on performing a
variety of high-level projects in support of organizational and executive
level goals.
Experience:
Party City Corp, 6100 Greenway Center Drive, Greenbelt, Maryland 20770
10/2010 - 3/2011
( Greet each customer entering the store with a basket or shopping
cart
( Answer customer calls and questions.
( Eliminate freight and shop backs at the register.
( Make certain of a clean check out area.
( Keep aisles clean and orderly.
( Make monetary actions.
( Make price tickets and complete plan-o-grams
( Assist in seasonal display changes
Calverton Elementary School, 3400 Beltsville Road, Beltsville, Maryland
20705 Recess/Lunch Monitor
08/2009 - 6/2010
1. Ensure that students make arrive and depart the playground safely.
2. Observe the playground area to be sure of no physical violence and
monitor how the students are playing together.
3. Ensure that the students have the proper duration to eat lunch.
4. During indoor recess due to weather hazards, create an activity to
involve students in to physical activities.
Solve problems amongst students on the playground area and students in our
supervision.
Riderwood Village Retirement Community, 3140 Gracefield, Silver Spring,
Maryland 20904
Restaurant Associate
March 2008 - July 2008
5. Greeted guests, escorted them to their tables, and provided menus.
6. Answer phones to provide answers for any general inquires.
7. Handled monetary transactions.
8. Ensured all guests were comfortable, service was courteous and meals
were prepared to their liking.
9. Inspect dining room serving stations for neatness and cleanliness, and
arranged table linens and other dining room supplies for tables and
serving stations.
Kohl's, 12024 Cherry Hill Road, Beltsville, Maryland 20705
Cashier/Customer Service Associate
October 2006 - August 2007
10. Greeting new customers upon entrance and exiting of the store, as well
as enticing them with upcoming store sale
11. Assisted with answering phones, providing information for any general
inquiries.
12. Handled monetary transactions, ensuring efficient and expeditious
customer experiences.
13. Provided assistance with boxing, bagging or gift-wrapping orders, all
customers' merchandise.
KFC, 10906 Baltimore Avenue, Beltsville, Maryland 20705
Cashier
June 2005 - December 2005
14. Greeted all customers upon entering the store
15. Provided friendly service while registering customers' orders.
16. Ensured all orders were prepared expeditiously and efficiently.
17. Answered any questions about mean options or pricing.
18. Inspect dining room serving table for neatness and cleanliness.
19. Maintained cleanliness for all restroom facilities.
Qualifications:
20. Working knowledge and experience with Microsoft Word, Excel
Spreadsheet, Power Point, Access Point, Exchange Outlook
21. Typing 45-50 words per minute (wpm)
22. Five years Customer Service oriented experience
23. Five years of Cashier, and sales experience
24. Perpetual Sales increases in all retail positions
25. Experience with filing, recording messages, multiple phone line
operation, inventory, ensuring clients satisfactory experiences.
Education:
Stratford career institute (online), December 2010-Current
( Nursing Assistant (2010-2011)
University of the District of Columbia, 4200 Connecticut Avenue NW,
Washington, DC 20008 January 2007 - Present
26. Child Development (Major) 2007
High Point Senior High School, Beltsville, Maryland 20705
August 2002 - June 2006
27. High School Diploma (2006)
References: available upon request
Salary Requirements: 30,000
* Voluntary fire fighter for district 8 fire house *
* Assisted in putting together a new store *
* Clerical Experience *
Contact this candidate