TODD A. GUIDINGER

**** ***** **.

Joliet, IL ****1

309-***-****

abhppm@r.postjobfree.com

IT Manager with over 10 years of IT experience including experience in the areas of LAN and WAN, training and

support, telephony, and e-mail and security. Skilled in designing infrastructure and implementing technology to

support large user groups, supporting users at corporate headquarters as well as multiple remote locations.

EXPERTISES

Managerial Expertise: IT Governance, Data Security & Privacy, Change Management, High-Performance IT

Teaming, IT Service Management (ITIL), IT Risk Management, IT Sourcing & Vendor Management

Technical Expertise: Cisco VOIP, Agile Project Management, Cloud Computing, Virtualization, 24x7 IT

Operations, SaaS, HIPPA EDI 4010/5010, Oracle, MySQL, MS SharePoint Server 2010, MS SQL Server, MS

Team Foundation Server (TFS), MS Visual Studio 2010

Industry Expertise: Healthcare, Insurance, Employee Benefits

ACHIEVEMENTS

• Converted 20 phones system to one centralized VOIP system that saves the company 300k a year

• Architected and deployed the current WAN environment to support voice and data

• Worked to convert multiple network layouts to one Active Directory environment

• Devised and oversaw a plan to move key systems between Data Centers with no production

downtime

• Migrated from CCM, Unity, and IPCC 4.X to CUCM, Unity, and UCCX 7.X

WORK EXPERIENCE

Zenith Administrators Mokena, IL 6/05 – present

Manager, Networks and Security Systems

• Responsible for organizing, planning and supervising the daily activities of technical staff in

Information System Department

• Oversee deployment of servers, routers, switches, and firewalls (ASA and PIX)

• Lead a rollout of Active Directory throughout the organization

• Worked on the install and set up of our current phone system (Cisco VOIP)

• Support and installed Call Manager (CUCM), UCCX, and Unity

• Over saw a major upgrade on the Cisco VOIP from 4.x to 7.x

• Documented the current network environment

• Purposed IT purchases, both hardware and software

• Created a VPN environment using a Cisco ASA device and a RADIUS server

• Support 50 + routers/voice gateways and switches

• Architect and installed routers and switches in 22 sites to handle VOIP traffic

• Support T1, PRI, and DS3 circuits

• Installed and support PIX, ASA, and Check Point firewalls

• Experience with VLAN, MPLS, WIFI, QOS, COS, EIGRP, OSPF, and Multicasting

• Utilize sniffers and network tools to diagnose issues

• Support Red Hat Enterprise Linux systems

• Created a HA environment using Hyper-V and Oracle Data Guard

Midwest Computer Resources Galesburg, IL 6/97 – 6/05

Owner

• Supported local businesses in terms of networking, sales, and support

• Work directly with clients to provide solutions for their business

• Recommended all hardware and software purchases

• Supervised up to two employees

• Handled daily operations

• Supported NT, Windows 95-XP, Windows NT-2003 server, Novell 3.12-5, Exchange, Linux/Unix

and Cisco pix firewalls (running a VPN), Sendmail, and DNS

• Supported LAN and WAN environments using Cisco and 3Com router and switches

• Built firewalls using Linux IPTables

Jumer’s Casino Rock Island Rock Island, IL 6/00 – 2/03

MIS Manager

• Performed daily administration of all systems

• Supervised one employee

• Worked directly with the CFO and president to recommend all hardware and software purchases

• Supported LAN and WAN environments using Cisco routers and switches

• Created a project plan to set up an email system, firewall, and a Website

• Created a budget for the MIS department

• Supported NT, Windows 95 - 2000, Windows NT-2000 server, Citrix/Windows Terminal Server,

Novell, Exchange server, AS/400, Linux firewalls, Sendmail, DNS, and corporate wide Anti-Virus

• Implemented a disaster recovery program

• Installed an intrusion detection system

EDUCATION

Western Illinois University, Quad City Campus 8/03 – 5/05

Moline, IL

Bachelor of Business – Information Management

Carl Sandburg College 8/94 – 5/96

Galesburg, IL

Associates in Science

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