Michelle Carr
Monroe, NC ****2
**********@***.***
Objective: Seeking a position utilizing my extensive knowledge
and successful experience in planning,
organizing, leadership, and following up multi-faceted,
complex activities; a position offering
opportunities for personal contribution and professional
growth. Summary of
Qualifications
Offering comprehensive experience and
expertise in the following areas of responsibility:
* Extensive experience with planning, organizing, evaluating,
and following up on varied responsibilities in a timely
manner.
* Proficient in developing excellent relationships with clients
and customers.
* Knowledge of dealer financial requirements, interpersonal
skills, people management, and customer orientation.
* Skilled at organizing work and resolving problems that arise
in day-to-day duties.
Professional Experience
2008 to 2011 Office Supervisor/ Dispatch
RWQ Hauling LLC, Monroe NC Daily tasks
and responsibilities includes dispatching drivers throughout 50 states.
Handling large volumes of incoming and
outgoing calls to ensure freight arrives expeditiously. Handling all
billing, payroll, and book keeping for monthly reports of receipts for
tax purposes. Weekly audits on driver log book to ensure company security
to avoid violations.
2001 to 2008 Contract Discounter/ Customer Acct Rep
Honda Financial Services, Charlotte, NC
Responsible for review, and revision of retail installment
contracts, verify conformance to Truth in Lending and
AHFC requirements, assist dealers with inquires into contract
completion, purchase contracts, communicate
effectively to reduce pending contracts, and other related duties.
* Planning, organizing, verifying, and processing data for
retail installment contracts.
* Recognized for exceptional problem solving and motivational
skills with the ability to negotiate, deal, and close
successfully across cultural barriers.
* Possess strong interpersonal skills; able to work effectively
with individuals on all levels.
* Strong problem resolution skills; able to efficiently and
effectively prioritize a broad range of responsibilities to
consistently meet deadlines.
* Working delinquent account to meet daily quotas to achieve
monthly budget
1998 to 1999 ISD Professional First Union
National Bank, Charlotte, NC
Managed thousands of federal, state, and local bank accounts within
Retail Lockbox to complete daily deposits,
transactions, and balances. Performed financial verification to
determine sufficient funding prior to purchase,
delivery, and payment.
1996 to 1999 Assistant Manager Little
Caesars Pizza, Concord, NC
Participated in Management Training Program and assisted in
interviewing, hiring, training, and supervising
personnel. Delegated operation in absence of Manager. Field
continual stream of phone calls while maintaining
flow of daily objectives.
Education: AiCH - Charlotte, NC 1999-2001
Computer Skills: Highly proficient in MS Word, WordPerfect,
Excel, Power-point, 70+ wpm, 12k alpha numeric, 15k
numeric data entry and a variety of industry specific software.
Strengths: High motivated, accurate, thorough and precise in
attention to details. Excellent analytical and
organizational skills. Major strength is completing multi-
faceted tasks within time constraints
allotted. Skilled in public relations, loyal, dependable,
and willing to do whatever is needed to
meet established goals.
References: Available Upon Request