Timothy A. Rowland

*** ********* *****, ***. #* ( Fort Wayne, IN 46825 ( Phone: 260-490-

**** ( E-Mail: abhpnn@r.postjobfree.com

Summary

I'm a self motivated, hard working individual who works well with

others. I'm looking for a position where I can utilize my

organizational and problem solving skills along with a strong customer

focus.

Experience

General Handyman October 2009

- Present

. Home Remodeling - Roofing, siding installer, framing, painting and

carpentry

. Landscaping - New designs, planting, mowing and trimming

. Computer Specialist - Installation and service repair on laptops

Meijer - Muskegon, MI & Holland, MI May 2008 -

October 2009

. Grocer Stocker

. Displayed sales ad products and stocked merchandise in Grocery,

Frozen, Dairy and Pet departments

Supreme Janitorial - Crown Point, IN

March 2007 - May 2008

. Cleaning Service Specialist/Sub-Contractor

. Stripped and waxed commercial floors

EDS - Chicago, IL January 2001 - March

2007

Field Engineer

. Responsible for installation, moves, adds and changes(IMAC) of

computer equipment for American and United Airlines

o HP and IBM desktop PC's, HP and Xerox laser printers, Barcode

readers, scanners, servers, wireless routers

o Cisco Hub switches and Dot-Matrix printers

. Provided technical support for LAN/WAN hardware

. Performed shipping and receiving duties

o Worked with various vendor's such as FEDEX, UPS and equipment

salvage companies

. Installed OS and applications for End-User

o Windows 3.1, 95, 98, XP and 2000

o Internet Explorer, Sabre, GroupWise, self-service and the

Intranet

. Project Lead for American Airlines LCM Project at O'Hare airport

o Led a team of 10 technicians and contractors

o Upgraded Dumb Terminals to Compaq Desktop PCs

o Upgraded PC's to American Airlines standard

o Installed 8000+ computers at O'Hare airport and Midwest

Regional Spoke cities in 2 years

o Upgraded WAN/LAN hardware in telecom closet

o Recommended and implemented an improved LAN node

configuration for back office

o Presented significant cost savings to American Airlines for

unused circuits

. Fiber Optic Cabling

o Proactively updated Tele-com closets

o Documented, labeled and maintained single and multi-mode

fiber optic cabling

o Developed process for keeping information current

o Removed unused fiber jumpers and cleaned 52 Tele-com closets

in 5 months

o Received first ever Top Honors Award for this project

o Consistently received Excellence Performance Ratings and

Customer Recognition

Decision One - Lombard, IL

October 1997 - January 2001

Computer Hardware Technician

. Maintained Commercial and Residential Equipment

. Replaced Motherboards, Hard Drives, CD-ROMs, Floppy and SCSI drives

. Responsible for a service route in the field

. Repaired monitors in field locations

. Upgraded and repaired HP and Xerox laser printers

. Worked as contractor with SABRE/EDS until asked to be hired by EDS

Education And Volunteer

Vincennes University - Major in Business - Completed 1 years

Dell PC and Laptop training - Dallas, Texas

Fort Wayne Animal Control - volunteer services - dog walker

Public Broadcasting Station39 in Fort Wayne - volunteer services

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