Customer Service High School

Alisha Danielle Lopez

** ***** ****** **. 831-***-****

Watsonville, CA 95076 *********@*****.***

Objective

Seeking a position that will utilize my ability to work with others, as

well as use my willingness to take on new challenges.

Experience

Bittersweet Bistro and Express July 2007-February 2010

. Providing excellent customer service

. Serving the customers food and drinks in a fast pace environment

. Making espresso and coffee drinks

. Working at the front desk as a hostess during the night

. Greeting and seating guests for dinner

. Answering phones and taking down detailed reservations

. Working in the main office as a day hostess

. Making dinner menus for the restaurant and different banquet

parties

. Making different menus for the kitchen and express as well

. Did the food count on the entrees and desserts that the restaurant

had for the night

. Decorating tables for birthdays, anniversaries as well as

decorating the banquet rooms for large parties

. Arranging flowers to put in the entire restaurant

. Cash handling and 3 years register experience

. Drawer counts at the end of shifts

Skills and Assets

. Excellent interpersonal skills and phone manner

. Great office etiquette

. Efficient in general office maintenance

. Work well under pressure

. Self motivated and organized

. Professional, reliable and dependable

. Able to lead others by using effective listening and communication

skills

. Proficient in typing and in the following computer programs :

o Word

o Excel

Education

High school diploma

Pacific Coast Charter

Medical Terminology Certificate

Aptos Adult Education

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