Customer Service Administrative Assistant

Hongmei Zhang

Redmond, WA*****

425-***-****

*************@*****.***

Objective: Enrollment Specialist

Summary of Skills

• Proficient in Microsoft Office Suite

• Customer service orientation

• Exceptional listener and communicator

• Organization and prioritization skills

• Flexible team player

• Responsible, reliable, passionate and punctual

• Search Engine Ranking

• Keyboarding 60+ WPM

• Multi-cultural background: English, Chinese, German

Work Experience

Administrative assistant, PANGREEN Inc., Kirkland WA 01/2011-

present

Establish and maintains electronic records management system for all incoming and

outgoing correspondence, handle calls and schedule meetings, do marketing and advertising

online.

Receptionist/Chinese teacher, MOTHER NATURE LANGUAGE CENTER, Seattle WA

06/2009-03/2010

Manage and maintain schedule and appointments for teachers and students; recruit and

advertise for new students every semester on newspaper and magazines; maintain daily diary

and attendance record; write and edit a series of Chinese text books; Teach Mandarin classes,

students range from toddlers to adults.

Chinese Teacher SEATTLE LANGUAGES INTERNATIONAL, Seattle, WA

04/2009-06/2010

Teach adult in Chinese.

Office Clerk/Editor

INTERNATIONAL JOURAL OF EDUCATIONAL ENGINEERING, CINA

01/2004-02/2008

Manage the bimonthly academic magazine, including doing editing, publishing and

proofreading.

Education:

China Ocean University, China Received Master’s Degree in Linguistics

University Of Vienna, Austria Studying DaF (German as a foreign language)

Liaocheng University, China Received Bachelor’s Degree in English Education

Contact this candidate