Customer Service High School

Location:

Posted:

March 23, 2011

Mirna E. Orellana

Objective: Seeking a challenging career opportunity in Administrative Support Customer Service Or

Social Service; where I can demonstrate my dependability, dedication, follow-through

And attention to detail.

Skills and Abilities: Bilingual: English and Spanish

• Software: MS Office (Word, Excel, Power Point) Windows, Internet, MS Out

Look,(Adobe, Acrobat, etc.)

• Exceptional communication skills

• Fast- track promotion from receptionist to CPA (Competent Professional )

• Expert as developing and managing internal/external long term relationships by

applying excellent customer service skills.

• Effective working with people from various cultures and backgrounds.

Experiences: Options (Diversionary Program) April 2008-January 2010

• Report and Assists directly to court judges

• Scheduling appointments, filling, copying

• Preparing reports, keep record of inmates files

• Conducted weekly education/training classes for juveniles.

Catholic Charities (WIC program) October2005-March2008

• Competent professional Authority (CPA)

• Report and Assist WIC director

• Assessments and referral to community agencies

• Scheduling appointments, weekly reports

• Trained and supervised five person office

• Created lesson plans and facilitated informational workshops for WIC

participants.

Charlie 76 (Secretary) February 2000-April 2004

• Administrative Support

• Invoice prepare

• Customer Service,Payroll

Professional Development/Education

Laboratory Assistant Cert. State of NV 2009

CPA (competent professional authority)

High School Diploma and Computer Training State of CA 1997

6126 Circling hawk Dr, North Las Vegas, NV 702-***-****