Customer Service Representative
Resume:
Alonza V Benson
Philadelphia, PA 19145
*******@*****.***
Objective
To obtain a office/clerical position and to contribute to the success and
reputation of the company.
Summary of Qualifications
Outgoing, energetic team player with excellent communication skills and a
desire to learn. Dedicated to customer service and community outreach.
Certified in Microsoft Excel, Word and PowerPoint.
Education
Penn State University
Major: Communications
Dates Attended: August 2008-May 2009
Relevant Experience
Drexel University, Philadelphia, PA October 2010 - Current
Data Processor- Computed data obtained from source documents into
computer following the format displayed on the screen, Entered necessary
codes when required, Ensured accuracy of data entered with source
documents; re-entered if necessary and Compiled, sorted, and verified
accuracy of data to be entered and maintained record of completed work.
Harrah's Casino and Racetrack, Chester, PA March 2010 - May2010
Retail Cashier- Performed several duties including cashier, retail
stock, lottery payout and ticket master clerk
Clear Channel Radio, Philadelphia, PA June 2004- August 2008
Public Affairs Assistant and Promotions Intern - Fielded calls in the
News and Public Affairs department, helped front desk when needed,
communicated with listeners, distributed promotional items for the
station, set up the promotional area, while assisting Former News Anchor
Lehronda Upshur.
References Available Upon
Computer Skills
Certified in Microsoft Office (Word, Excel, Power Point)
Other Experience
United Artist Movie Theater, Philadelphia, PA October 2007-November 2007
Customer Service Representative - Performed several duties including
cashier, usher and maintenance of the theater
Volunteerism
. Power 99 FM Volunteer Programs including Coat Drive, Peace on the
Street Campaign, and Tools for Schools Drive and
. Power 99 FM's & WDAS FM's Thanksgiving for the Homeless
. WDAS FM Unity Day Philadelphia
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