Medical Assistant Customer Service
Resume:
Diana Rubio
Bakersfield, CA ***06
Career Objective: To obtain a position as a Medical Assistant front/back office that will
allow me to demonstrate my skills, abilities and education.
Highlights of Qualifications
• Committed, responsible, supportive team oriented member
• Bilingual: Read, write and speak English/Spanish
• Reliable and adaptive
Skills and Abilities
Clinical Skills:
Obtaining and recording vitals and physical measurements. Visual acuity testing (Snellen, Jaeger and Ishihara), audiometry testing,
surgical tray setup, surgical prep, oxygen administration, autoclaving, wound cleansing and irrigation, suture removal, sterile
dressing change, urinalysis, collecting and handling specimens, EST and microhematocrit, hemoccult slide testing, glucose
screening, Strep A and HCG screening, DME patient instructions (cane, walker, crutches, etc.) nebulizer treatments, MDI patient
instructions, Holter monitor hook-up, eye and ear installations and irrigations, casting and cast removals, heat and cold applications,
principles of infection control and aseptic technique.
Administrative Skills:
Include scheduling appointments, basic insurance processing, ICD-9 and CPT coding basics, facsimile machine, multiple phone
lines, copy machine, communications skills, and excellent customer service skills.
Education
California College of Vocational Careers, Bakersfield, CA
March 2009
Medical Assistant Certificate
Certificates in Medisoft, Injections, Electrocardiogram Venipuncture, Professional Rescue CPR/First Aid
Foothill High School, Bakersfield, CA
June 2003
College Prep Courses, Diploma Awarded
Community Service
Bakersfield Family Medical Center: Health Screenings, Physicals and 2008 Flu Clinic, Mercy Healthcare Health Fair Events,
American Heart Association Health Fair events.
Professional Experience
May 2010-Present
California Medical Clinic, Dr. Harjeet Singh
Medical Assistant Front/Back Office
Duties: Insurance verification and processing, answer multi phone lines, schedule appointments, provide excellent customer
service, prepare charts, file charts and reports, accurate vitals, chief complaints, translate for Dr., glucose screening, urinalysis,
patient education.
August 2009- May2010
Mercy /Memorial Hospital-Community Wellness Program
Medical Assistant
Duties include : Glucose, Cholestrol, Blood Pressure, Body Fat screenings, flu shots, patient education.
July2009
Advanced Endoscopy Center, Dr. Paramvir Rahal
Front Office Medical Assistant Temp
Duties Include: Schedule appointments, Insurance processing, handle multiple phone lines, fax and copy machine, provide
excellent customer service skills.
June 2009
Comprehensive Care Clinic, Dr. Maria Garcia/Dr. Raju Patel
Externship for Medical Assistant
Duties Include: Chief Complaints, Accurate Vitals, PAP Smear Setup, Pharmacy Rx refill calls, Assist Dr. with proper sanitizing
of rooms, Urinalysis, Physicals, Audiometry, B12 injections, Snellen chart.
May 2009
California Medical Clinic, Dr. Harjeet Singh
Externship for Medical Assistant
Duties Include: Medical procedures such as EKG, PFT’s, Urinalysis, Accurate Vitals and Chief Complaints, Pregnancy tests,
Glucose Screening, Minor Surgical Tray Setup, Pap Smear Setup, Interpreter, and Clinical Injections.
References
Both professional and personal references are available upon request.
Contact this candidate