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Medical Assistant Customer Service

Bakersfield, California, 93306, United States
March 24, 2011

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Diana Rubio

**** ******* **.

Bakersfield, CA ***06


Career Objective: To obtain a position as a Medical Assistant front/back office that will

allow me to demonstrate my skills, abilities and education.

Highlights of Qualifications

• Committed, responsible, supportive team oriented member

• Bilingual: Read, write and speak English/Spanish

• Reliable and adaptive

Skills and Abilities

Clinical Skills:

Obtaining and recording vitals and physical measurements. Visual acuity testing (Snellen, Jaeger and Ishihara), audiometry testing,

surgical tray setup, surgical prep, oxygen administration, autoclaving, wound cleansing and irrigation, suture removal, sterile

dressing change, urinalysis, collecting and handling specimens, EST and microhematocrit, hemoccult slide testing, glucose

screening, Strep A and HCG screening, DME patient instructions (cane, walker, crutches, etc.) nebulizer treatments, MDI patient

instructions, Holter monitor hook-up, eye and ear installations and irrigations, casting and cast removals, heat and cold applications,

principles of infection control and aseptic technique.

Administrative Skills:

Include scheduling appointments, basic insurance processing, ICD-9 and CPT coding basics, facsimile machine, multiple phone

lines, copy machine, communications skills, and excellent customer service skills.


California College of Vocational Careers, Bakersfield, CA

March 2009

Medical Assistant Certificate

Certificates in Medisoft, Injections, Electrocardiogram Venipuncture, Professional Rescue CPR/First Aid

Foothill High School, Bakersfield, CA

June 2003

College Prep Courses, Diploma Awarded

Community Service

Bakersfield Family Medical Center: Health Screenings, Physicals and 2008 Flu Clinic, Mercy Healthcare Health Fair Events,

American Heart Association Health Fair events.

Professional Experience

May 2010-Present

California Medical Clinic, Dr. Harjeet Singh

Medical Assistant Front/Back Office

Duties: Insurance verification and processing, answer multi phone lines, schedule appointments, provide excellent customer

service, prepare charts, file charts and reports, accurate vitals, chief complaints, translate for Dr., glucose screening, urinalysis,

patient education.

August 2009- May2010

Mercy /Memorial Hospital-Community Wellness Program

Medical Assistant

Duties include : Glucose, Cholestrol, Blood Pressure, Body Fat screenings, flu shots, patient education.


Advanced Endoscopy Center, Dr. Paramvir Rahal

Front Office Medical Assistant Temp

Duties Include: Schedule appointments, Insurance processing, handle multiple phone lines, fax and copy machine, provide

excellent customer service skills.

June 2009

Comprehensive Care Clinic, Dr. Maria Garcia/Dr. Raju Patel

Externship for Medical Assistant

Duties Include: Chief Complaints, Accurate Vitals, PAP Smear Setup, Pharmacy Rx refill calls, Assist Dr. with proper sanitizing

of rooms, Urinalysis, Physicals, Audiometry, B12 injections, Snellen chart.

May 2009

California Medical Clinic, Dr. Harjeet Singh

Externship for Medical Assistant

Duties Include: Medical procedures such as EKG, PFT’s, Urinalysis, Accurate Vitals and Chief Complaints, Pregnancy tests,

Glucose Screening, Minor Surgical Tray Setup, Pap Smear Setup, Interpreter, and Clinical Injections.


Both professional and personal references are available upon request.

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