Customer Service Sales Representative
Resume:
Diana Diaz
************@*****.***
PROFILE:
• Proficiency in both English and Spanish
• Microsoft computer skills
• Solid written and verbal communication skills
• Effective multi-tasked
• Excellent customer service
• Proven ability to manage sales
• Organized hard worker
• Leadership skills
• Committed to quality
• Quick learner, detail-success oriented
• Determined problem solver
• Team player
• Positive and energetic
EDUCATION:
Bishop Conaty- Our Lady of Loretto High School 08/2000- 03/2005
Los Angeles, California
High School Diploma; General studies
East Los Angeles College 08/2006- 07/2007
Monterey Park, California
Some Completed units; General Studies
U.E.I 09/2010- present
Huntington Park, California
In Progress; Business Office Administration
Keyboarding Microsoft Word
10- Key mastery Microsoft Excel
Business Communication Microsoft PowerPoint
Business Math Microsoft Access
Accounting Bookkeeping
Payroll Accounts Payable/Receivable
EXPERIENCE:
Carrows Restaurant 01/2010-05/2010
Monterey Park, California
Job title: Hostess; Cashier
Achievements/responsibilities: Responsible for greeting customers on a prompt and professional
level. Extensive knowledge of the P.O.S software used to maintain accuracy within the table
counts. Log all reservations in an organized manner through a calendar system, answering all
incoming calls, and keeping accuracy for outgoing orders. Seating guests, updating them of any
events, and new entrees added to the restaurant menu. Serve beverages prior to the order of
meals for customers. Clean work stations and prepare them with utensils; restock on condiments
and keep my work area clean, organized and sanitary.
-California State University 01/2007- 03/2007
Los Angeles, California
Job title: School Office Assistant; Cashier
Achievements/Responsibilities: Intermediate data entry, heavy filing, and maintained inventory for
all office supplies. Answer incoming calls directing them to their corresponding departments.
Distribution of daily deliveries from agencies such as UPS, USPS, and FED EX. Responsible for
making daily agendas, one on one with customer's concerns, and prioritize daily tasks.
- Victoria’s Secret 03/2006-06/2006
Los Angeles, California
Job title: Sales Representative/Specialist
Achievements/Responsibilities: Greet customers, conduct sales, and provide customer service;
bra fitter specialist; Responsible for purchase transactions, answer incoming calls, fitting
undergarments, and set up of all merchandise.
REFERENCES:
Jacqueline Perez Executive Assistant 323-***-****
Michelle Ortiz Assistant Property Manager 323-***-****
Marilyn Perez Student 323-***-****
Lilly Lopez Chef 626-***-****
Vanessa Ochoa Medical Assistant 907-***-****
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