Customer Service Representative
Resume:
Ileece Johnson
Cordova, Tennessee 38016
******.*******@*****.***
RESUME
I am seeking a position as a Customer Service Representative allowing me to use my skills of professionalism to provide
customer relations, accuracy, time compliance, and work flow process to lend expertise to organization looking to grow.
Industrious Focus: Customer Service Job Title: Customer Service Representative
Experience: 13 years Looking For: Permanent Full-Time/Part-Time
Visa Status: U.S. Citizen Educational Level: Enrolled 2 Year Bachelor’s Program
Relocation: Yes Relocation Travel Preference: Light Travel
WORK EXPERIENCE
Fermi Elementary School (Chicago, IL) 12/2009-10/2010
School Bus Aide
Responsible for dropping off and picking up students daily; responsible in assisting children on and off the school bus;
responsible for securing children safety on the school bus; assist teachers in the classrooms with daily activities.
Chicago Public Schools Youth Outreach Program (Chicago, IL) 02/2008-10/2009
Youth Outreach Worker
Responsible for truancy home visits, updating student addresses and medical information; responsible for crisis
intervention, helping students and staff cope with a loss and disasters; responsible for AM/PM safe passage, ensuring the
students are safely on the school bus before and after school; supported school security officers at various schools,
maintaining the safety of students and staff.
Cordova Athletic Club (Cordova, TN) 09/2006-06/2007
Housekeeper/Nursery Teacher
Responsible for greeting and assisting parents and guests; provide leadership in assisting managers with training
employees; assist children with homework and classroom activities ; maintained cleanliness of ladies locker room and
athletic club; provided professional on-site laundry service.
SKILLS
Customer Service (Advanced) 13 years
Receptionist (Intermediate) 7 years
Retail (Intermediate) 5 years
Data Entry (Intermediate) 4 years
Cashier (Advanced) 8 years
EDUCATION
University of Phoenix (Chicago, IL) 8/2010-Present
Major: Human Resources Business Management
Taylor Business Institute (Chicago, IL) 8/2002-5/2003
Major: Medical Billing (Overall 3.15 GPA)
Calumet High School (Chicago, IL) Completed: 1986
Major: General Curriculum (High School Diploma)
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