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Customer Service Representative

Cordova, Tennessee, 38016, United States
March 24, 2011

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Ileece Johnson

**** ******* ***** **** #*

Cordova, Tennessee 38016



I am seeking a position as a Customer Service Representative allowing me to use my skills of professionalism to provide

customer relations, accuracy, time compliance, and work flow process to lend expertise to organization looking to grow.

Industrious Focus: Customer Service Job Title: Customer Service Representative

Experience: 13 years Looking For: Permanent Full-Time/Part-Time

Visa Status: U.S. Citizen Educational Level: Enrolled 2 Year Bachelor’s Program

Relocation: Yes Relocation Travel Preference: Light Travel


Fermi Elementary School (Chicago, IL) 12/2009-10/2010

School Bus Aide

Responsible for dropping off and picking up students daily; responsible in assisting children on and off the school bus;

responsible for securing children safety on the school bus; assist teachers in the classrooms with daily activities.

Chicago Public Schools Youth Outreach Program (Chicago, IL) 02/2008-10/2009

Youth Outreach Worker

Responsible for truancy home visits, updating student addresses and medical information; responsible for crisis

intervention, helping students and staff cope with a loss and disasters; responsible for AM/PM safe passage, ensuring the

students are safely on the school bus before and after school; supported school security officers at various schools,

maintaining the safety of students and staff.

Cordova Athletic Club (Cordova, TN) 09/2006-06/2007

Housekeeper/Nursery Teacher

Responsible for greeting and assisting parents and guests; provide leadership in assisting managers with training

employees; assist children with homework and classroom activities ; maintained cleanliness of ladies locker room and

athletic club; provided professional on-site laundry service.


Customer Service (Advanced) 13 years

Receptionist (Intermediate) 7 years

Retail (Intermediate) 5 years

Data Entry (Intermediate) 4 years

Cashier (Advanced) 8 years


University of Phoenix (Chicago, IL) 8/2010-Present

Major: Human Resources Business Management

Taylor Business Institute (Chicago, IL) 8/2002-5/2003

Major: Medical Billing (Overall 3.15 GPA)

Calumet High School (Chicago, IL) Completed: 1986

Major: General Curriculum (High School Diploma)

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