Customer Service Administrative Assistant

“…J Chanel’s administrative and customer support skills are second to none…shows

exceptional attention to detail while maintaining a heavy workload…a team player and a

consummate professional…”

2009 Performance Review, City of Woodstock

“…Great motivator with excellent presentation skills.

Your excellent work as office manager shows that you are ready to assume increased

responsibilities…”

2008 Performance Review, Lane Bryant

“…J Chanel’s outstanding planning; multi and organizational skills have kept the office running

smoothly…”

2007 Performance Review Expert, Beautiful Brilliance

Computer Skills:

MS Office Suite/Word, Excel, PowerPoint, Access, Outlook, Visio; ACT!; Windows XP &

Windows 7

J. Chanel Oliver

PO Box 3855 Cartersville, GA 301**-***-*** 7320 *******.******@*****.***

Targeting Administrative Assistant Opportunities

Administrative professional eager to leverage five years of experience and office management certification to secure an office

manager position. Highly organized, efficient and skilled in a variety of office support tasks, including:

Office Organization & Spreadsheets & Reports

Administration Scheduling & Calendaring

Records & Database Meeting & Event Planning

Management Filing & Data Entry

General Bookkeeping (A/P &

A/R)

Telephone & Front Office

Reception

Experience

City of Woodstock Woodstock, GA Water Department

Customer Service Rep I, 2008 to 2009

Received water and property tax payments; performed checks and balances; set up re-connects and new water service for

customers. Performed general accounting functions; maintained journals and confidential client files.

Results:

Recognized for high quality work, organizational strengths

and exceptional customer service delivery.

Excelled within deadline intensive environment, ensuring the accurate and on time

completion of all projects.

Lane Bryant Rome, GA Retail Clothing

Store Manager, 2002 to 2008

Managed a staff of 25 sales associate employees in a high volume retail clothing store. Operated POS register; inventory; and

oversaw merchandise ordering

Results:

Demonstrated the ability to maintain composure and work effectively under pressure. Learn

new organizational processes, workflows, policies and procedures with minimal ramp up

time.

Beautiful Brilliance Douglasville, GA Professional Photography Studio

Administrative Assistant / Book Keeping, 1999 to 2002

Provide administrative and executive support within busy office. Manage executive team’s calendar; plan client meetings;

prepare reports, spreadsheets and presentations; manage records; and administer database. Scheduled appointments with

clients for sessions.

Results:

Demonstrated the ability to learn new organizational processes, workflows, policies and

procedures with minimal ramp up time.

Created databases and spreadsheets that improved inventory management and reporting

accuracy.

Education

Ashford University Online 2008 to Current

Office Management Highlights:

Organizational Management

Business Communications

Leadership & Supervision

Interpersonal Relations

Office & Computer Systems

Critical Analysis

Contact this candidate