Samantha Saccone
**** *** ***** *** *** Forest, IL 60452 708-***-**** ********.*******@*****.***
Objective____________________________________________________________________
Administrative Assistant position that will benefit from my experiences with administrative
support and accomplished skills in multi-tasking, efficiency, and organization.
Profile______________________________________________________________________
Motivated, hard-working individual with a talent for organization. Graduated Cum Laude with a
degree in Business Administration from Northern Illinois University. Expert in all Microsoft
Office Programs. Demonstrated tactfulness under pressure and able to meet deadlines with
high attention to detail and efficiency. Certified in Social Media Networking; Twitter, Facebook,
LinkedIn, Flickr, & You Tube. Accustomed to managing multiple employees and projects while
overseeing daily club operations.
Resourceful and Versatile–Ability to master new tasks quickly and complete tasks with minimal
supervision. Superior interpersonal and communication skills. Responsible and dependable in
all situations. High Eagerness to learn. Thrive in high pressure environments.
Skills Summary______________________________________________________________
Time Problem Management/
Management Solving Leadership
Project Proficient in Presentation
Management all Microsoft Social Networking
Communication Office Certification
Attention to Detail Programs Familiar with Spanish
Marketing and Customer Typing speed of 55
Sales Service wpm
Administrative Computer 10 key; 10,000kph
support Savvy
Professional Experience_______________________________________________________
administrative support
Maintained daily operations in absence of Manager
Coordinated and provided follow up for all IT issues
Maintained and updated Outlook calendars for management
Arranged meetings and follow up appointments
Maintained and organized club paperwork to report to corporate office
Composed e-mail correspondence to current and prospective members
Updated and provided follow up on customer accounts
In charge of auditing membership contracts each day to ensure data accuracy.
Accomplished problem solver; created/implemented company cleaning charts to
ensure sanitary conditions throughout multiple health clubs
Accustomed to handling confidential information; updated employee payroll
information, discussed personal goals and progress with employees, handled club
bank deposits
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Samantha Saccone
Provided support to corporate office; wrote articles for website, trained new
employees, updated company website
Attended corporate management meetings; took notes and gave valuable input on
company strategies.
Customer database management
marketing/ sales/ Customer service
Advanced internal advertising skills; 80% of club memberships are referrals
Organized and hosted member appreciation events each month
Coordinated Facebook events with Marketing Director, along with printed
promotions
Consulted with prospective members about their fitness and provided sales
presentation based on benefits for the member; averaged 90-100% guest sold
Advanced phone work skills; one-third of my work day consisted of phone work to
book guest appointments
Motivated members to achieve their fitness goals while providing follow up and
advice
Headed orientations for new members on equipment training, exercise principals,
and biological and physiological education.
management/ leadership
Recognized as positive role model: Provided motivational support to college
bound, less fortunate high school students while attending college.
Promoted in less than three months from Assistant Manager in the Oak Lawn club
to Project Manager in the corporate office.
Analyzed strengths and weakness of employees and created strategic work
scheduling.
Established and tracked sales and productivity goals for each staff member and
the club as a whole.
Presented monthly promotions and changes in company policy to employees.
Responsible for training new employees’ companywide on Sales, Service, and
Attitude.
Kept current and prospective members up to date with club promotions through e-
Collaborated with CEO and Marketing Director on a plan to implement and market
Social Media Networks; Website, Facebook, Twitter, etc.
Employment History__________________________________________________________
Project Manager / Assistant Manager, 2009 to 2010
Women’s Workout World – Oak Lawn, IL
Tutor Counselor, 2007 to 2008
Northern Illinois University – DeKalb, IL
Sales/Cashier, 2005 to 2006
Coach– Aurora, IL
Education___________________________________________________________________
Northern Illinois University – DeKalb, IL
Bachelor of Science Business Administration, 2009
Cum Laude Graduate
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Dean’s List January 2008-August 2009
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