Samantha Saccone

**** *** ***** *** *** Forest, IL 60452 708-***-**** abhpg5@r.postjobfree.com

Objective____________________________________________________________________

Administrative Assistant position that will benefit from my experiences with administrative

support and accomplished skills in multi-tasking, efficiency, and organization.

Profile______________________________________________________________________

Motivated, hard-working individual with a talent for organization. Graduated Cum Laude with a

degree in Business Administration from Northern Illinois University. Expert in all Microsoft

Office Programs. Demonstrated tactfulness under pressure and able to meet deadlines with

high attention to detail and efficiency. Certified in Social Media Networking; Twitter, Facebook,

LinkedIn, Flickr, & You Tube. Accustomed to managing multiple employees and projects while

overseeing daily club operations.

Resourceful and Versatile–Ability to master new tasks quickly and complete tasks with minimal

supervision. Superior interpersonal and communication skills. Responsible and dependable in

all situations. High Eagerness to learn. Thrive in high pressure environments.

Skills Summary______________________________________________________________

Time Problem Management/

Management Solving Leadership

Project Proficient in Presentation

Management all Microsoft Social Networking

Communication Office Certification

Attention to Detail Programs Familiar with Spanish

Marketing and Customer Typing speed of 55

Sales Service wpm

Administrative Computer 10 key; 10,000kph

support Savvy

Professional Experience_______________________________________________________

administrative support

Maintained daily operations in absence of Manager

Coordinated and provided follow up for all IT issues

Maintained and updated Outlook calendars for management

Arranged meetings and follow up appointments

Maintained and organized club paperwork to report to corporate office

Composed e-mail correspondence to current and prospective members

Updated and provided follow up on customer accounts

In charge of auditing membership contracts each day to ensure data accuracy.

Accomplished problem solver; created/implemented company cleaning charts to

ensure sanitary conditions throughout multiple health clubs

Accustomed to handling confidential information; updated employee payroll

information, discussed personal goals and progress with employees, handled club

bank deposits

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Samantha Saccone

Provided support to corporate office; wrote articles for website, trained new

employees, updated company website

Attended corporate management meetings; took notes and gave valuable input on

company strategies.

Customer database management

marketing/ sales/ Customer service

Advanced internal advertising skills; 80% of club memberships are referrals

Organized and hosted member appreciation events each month

Coordinated Facebook events with Marketing Director, along with printed

promotions

Consulted with prospective members about their fitness and provided sales

presentation based on benefits for the member; averaged 90-100% guest sold

Advanced phone work skills; one-third of my work day consisted of phone work to

book guest appointments

Motivated members to achieve their fitness goals while providing follow up and

advice

Headed orientations for new members on equipment training, exercise principals,

and biological and physiological education.

management/ leadership

Recognized as positive role model: Provided motivational support to college

bound, less fortunate high school students while attending college.

Promoted in less than three months from Assistant Manager in the Oak Lawn club

to Project Manager in the corporate office.

Analyzed strengths and weakness of employees and created strategic work

scheduling.

Established and tracked sales and productivity goals for each staff member and

the club as a whole.

Presented monthly promotions and changes in company policy to employees.

Responsible for training new employees’ companywide on Sales, Service, and

Attitude.

Kept current and prospective members up to date with club promotions through e-

mail

Collaborated with CEO and Marketing Director on a plan to implement and market

Social Media Networks; Website, Facebook, Twitter, etc.

Employment History__________________________________________________________

Project Manager / Assistant Manager, 2009 to 2010

Women’s Workout World – Oak Lawn, IL

Tutor Counselor, 2007 to 2008

Northern Illinois University – DeKalb, IL

Sales/Cashier, 2005 to 2006

Coach– Aurora, IL

Education___________________________________________________________________

Northern Illinois University – DeKalb, IL

Bachelor of Science Business Administration, 2009

Cum Laude Graduate

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Dean’s List January 2008-August 2009

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