Quality Assurance Account Executive

Denise M. Ghidotti

**** **** ***** ***** *, Columbus, OH 43204 ( Mobile: 614-***-****

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QUALIFICATIONS SUMMARY

Paralegal/Labor Employment/Nursing

. Successful goal-oriented professional with solid experience in

completing all assignments promptly and efficiently.

. Known for "partnering" with clients to identify their needs, recommend

solutions, and build relationships.

. Individual strengths include building trust, rapport, overcoming

objections, service, and follow-thorough (i.e. "sweating the details).

. Highly motivated and competitive yet acknowledged by others as a

supportive team player. Respecting all confidential information

provided by a client or acquired from other sources before, during,

and after the course of the professional relationship.

. Experience in development of multi-faceted marketing/sales campaigns.

PROFESSIONAL EXPERIENCE

Matrix Claims Management Oct. 2008 to

Present

Senior Account Executive

Assist employers in handling complex issues such as workplace injuries

and exposure claims

Build and maintain healthy relationships with prospective and current

clients

Present information at training seminars involving workplace safety

Counseling multiple employers on reducing workers' compensation costs

through innovative management of claims; point of contact for all

employers

Provide quality assurance and utilization management review of all

claims; and medical cost containment

Train Account Executives in the criteria based model

Schottenstein, Zox & Dunn Co. L.P.A. Mar. 2001 to Oct.

2008

Paralegal Labor/Employment

. Managed an extensive case load assisting self-insured employers in

preparing files for hearings, requesting medical records, drafting

independent medical examination letters, drafting discovery requests

and responses and preparing basic pleadings

. Analyzing and organizing case files and preparing chronologies and

summaries

. Provide pertinent background information to legal counsel and assist

in reaching an in court or out of court settlement in litigation

matters

. Determine if subrogation exists and take the necessary steps for

recovery

. Take recorded statements, obtain pertinent information, photographs,

degree of disability, rehabilitation potential, and evaluate

damages/eligibility for benefits, determine liability and set reserves

James L Mackin & Associates Jan. 1991 to Mar.

2001

Paralegal Labor/Employment/Personal Injury

CREDENTIALS

American Institute of Paralegal Studies/Ohio Dominican College, 1989

Otterbein College/Nursing, 1979-1981

Nexis Education and Development

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