Human Resources Management
Resume:
Karen R. Larsen, SPHR
***** ******'s Glen Circle
Cell 804-***-****
Glen Allen, VA 23059 ***********@*******.*** Home
http://www.linkedin.com/in/KarenRLarsen
http://bit.ly/hxwH6t
EXECUTIVE SUMMARY
A Human Resource Consultant with a passion to help leaders reach strategic
objectives utilizing broad experience in cross functional areas and change
management strategies. Multi-industry and Fortune industry experience.
Proven ability to lead, plan, organize and direct multiple levels in union
and non-union environments, utilizing targeted expertise in:
Talent Management Leadership Development Employment Law
Management Development Performance Management Family Medical
Leave
Change Management Compensation Analysis Affirmative
Action
HR Systems Integration OSHA, ADA, Workers Comp Fair Labor
Standards
EEO/Diversity Training and Development Attraction and
Retention
Employee Relations Employee Engagement Strategic Planning
ACCOMPLISHMENTS
. Led the transition and re-engineering of HR functions and IT HR Team
into new company culture following an organizational acquisition.
. Championed Alumni Network on Linked-In to help increase the overall
competitive advantage of organizational recruiting.
. Directed the Human Resources Department to effectively support and
implement organizational change as part of the talent management and
long-range strategic plan.
. Led successful company-wide employee staffing and recruiting
initiative, including referral bonuses and other elements, reducing
time to fill to 56.9 days from 94.8 days.
. Reduced employee turnover to 17% from 37.9% and maintained below-
industry and company-wide turnover rate targets.
. Developed and implemented new programs in both rail and media
industries to support corporate goals and strategies, including:
- on-line exit process to support employee retention and
leadership consistency.
- performance management programs - adopted as a corporate
model.
- multi-media new employee orientation program, adopted as a
model by
corporate and affiliate organizations.
. Designed and led an architect-based, best-practice program of
leadership competency modeling and subsequent companion leadership
training program.
. Designed and developed an on-line, web-based integrated system
(PeopleSoft HRIS) to allow employee/management self-service access to
records in support of talent management, succession planning, employee
communications, improving overall retention.
. Implemented company-wide employee reward programs for a Fortune 500
transportation company (33,000 employee base) which identified,
recognized, and rewarded high performance through both cash and non-
cash awards.
. Constructed organization-wide job descriptions and conducted in-depth
Hay analysis and broad banding market data analysis to support overall
strategic compensation objectives, internal/external pay equity, and
ultimately, Affirmative Action strategy and goals.
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EXPERIENCE
FIRST HEALTH SERVICES, INC., Richmond, VA 2006-
2009
Manager of Human Resources
This position was eliminated in November, 2009 due to a company
acquisition. Coventry Health Care, Inc. sold First Health Services, Inc.
to
Magellan Health Services, Inc.
Strategic business partner, serving up to 1,000 IT employees in 13
different states including Canada. Responsible for implementing change,
employee relations, project planning, program implementation, performance
management, investigations and legal compliance, Recruiting and On-
boarding. Managed up to 5 direct reports in VA, MA and PA.
RICHMOND TIMES-DISPATCH, Richmond, VA 1999-2006
Director of Human Resources
Champion of change management and the strategic direction of the Human
Resources Department. Business partner serving 975 employees in multiple
locations. Enabled organizational change through long-range planning and
strategic program implementation.
Managed a staff of 12 employees.
CSX TECHNOLOGY, Jacksonville, FL 1991-1999
Manager, Strategic Program Development
Manager, Employee Relations
Generalist, Human Resources
Functioned as strategic business partner, serving up to 750 employees in
multiple locations. Responsible for program design and development
directly affecting employee retention, managed HR services including market-
based compensation administration, performance-based incentives,
performance management, staffing and recruiting, employee and management
counseling, medical leave administration, benefits administration and
employee training and development, EEO and Affirmative Action Program
development and other special projects.
CSX CORPORATION, Richmond, VA 1986-
1991
Human Resources Coordinator
Managed corporate HRIS data entry and reporting, conducting job analysis
and reviews, writing formalized job descriptions, implemented 2 company-
wide employee special reward and recognition programs covering a 33,000
employee-base.
TECHNOLOGY KNOWLEDGE :
Microsoft Office Word, PowerPoint, Excel, Outlook, HRIS Systems,
Oracle PeopleSoft, Kenexa, Kronos, Learning Management Systems,
SharePoint, ProBusiness Payroll, Screen Direct, Linked-In, Quickbooks,
Visio
Karen R. Larsen Page
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EDUCATION
2010 University of Richmond, School of Continuing Studies
28 Westhampton Way, University of Richmond, VA 23173
Masters in Human Resource Management
Currently attending
June 2010 University of Richmond, Richmond, VA
SHRM Certification Study Program Completion
PHR Certification Received June, 2010
SPHR Certification Received January, 2011
1993 The Union Institute and University
440 E. McMillan St. Cincinnati, OH 45206
B.A., Human Resources Management
1992-2000 Cornell University, Manhattan, NY
New York State School of Industrial and Labor Relations
Human Resource Studies Certificate (Dec. 6, 1992)
Contract Administration Studies Certificate (Jan. 7,
2000)
Collective Bargaining Studies Certificate Program
ADDITIONAL PROFESSIONAL DEVELOPMENT AND TRAINING
Targeted Selection (Certified Trainer/Coventry) Values-based
Leadership
CSX Employee Training Program (Certification) Diversity
CSX Program Management (Certification) Leader
Effectiveness (LET)
Hay Job Evaluation (Certification) Leadership
for High Performance
EEO/Affirmative Action (Certification) Performance
Management
Investigating Discrimination Charges Management 101 and
102
Investigating Unlawful Harassment Strategic HR
Planning
Coaching and Counseling for HR Professionals Creative Problem
Solving
CSXT HPO Terminal Operations Improvement
PROFESSIONAL AFFILIATIONS
Society for Human Resource Management
1991-present
Richmond Human Resources Management Association
1991-present
Board of Directors, Innsbrook Foundation
2009-present
Volunteer, Innsbrook Employment Transition Center
2009-present
Volunteer, Henrico Business Council, Greater Richmond Chamber
2011-Present
Glen Allen Business and Professional Association
2011-Present
Board Member Morgan's Glen Townhome Association
2011-present
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