Customer Service Representative

***** ****** **** **.

Horizon City, TX *****

417-***-****

****.**@*****.***

Kang Y. Moua

Objective

To obtain a position that will enable me to use my strong organizational skills,

educational background, and ability to work well with people.

Skills/Abilities

• Six years of customer service

• Strong sense of ethics

• Productive and organized

• Willingness to take on added responsibilities

• Team player

• Determined, hard worker

Education

Rufus King I.B. High School, Milwaukee, WI Graduation: May 2007

• Graduate

• Cumulative G.P.A. 3.0

• Advanced courses

• ΜSOE Upward Bound program

Work Experience

7 Mile Fair, Caledonia, WI March 2003- August 2008

• Handled all customer request and inquiries, displayed, organized, and

stocked merchandise, worked as cashier, and secured store at close

Imperial Lithograph, New Berlin, WI July 2008

• Operated shrink wrap machine, labeled and packaged items, organized and

made sure all printing were accurately done and placed

Dynamic Stampings Inc., Sussex, WI July 2008-

Sept. 2008

• Operated short and medium run stamping machines, inspected parts, worked on

secondary operations and subassembly

Aegis Communications October 2009- January 2010

• Healthcare customer service representative, job included answering

customer inquiries, routing customers to the correct department, ordering

information packages for customers, look up claims, look up providers and

provide customers with information regarding healthcare plans

Extracurricular Activities/Volunteer Work

MSOE Upward Bound Pre-College Program March 2005-

May 2007

• Attend weekly ACT prep courses, weekly tutoring, college preparation, and 6-

week residential program including taking academic courses

Family Readiness Group October 2008- October 2010

• Involved in an organization supporting military men and women and their

families, volunteer, provide help and do good deeds for military communities,

single soldiers, and deployed soldiers, provide information to families when

soldiers are deployed, get together, have meetings, etc.

Contact this candidate