Manager Human Resources

Natasha Chesnut, PHR

**** ****** ****** ■ Springfield, OH 45502

937-***-**** ■ ******@*******.***

Summary of Qualifications

A dependable, self-motivated and versatile individual with over twelve years of Human Resources experience.

Skills and accomplishments include areas of recruitment, training and development, performance evaluation,

employment law, and benefits administration. Proven ability to direct, motivate and supervise personnel to

achieve maximum productivity while achieving company objectives. An effective communicator with

excellent interpersonal skills.

Professional Experience

Bravo Brio Restaurant Group, Columbus, Ohio April 2010 – Present

Recruitment Manager

Created, developed and executed recruitment strategies while simultaneously maintaining all applicable U.S. laws

associated with recruiting, interviewing and hiring of employees. Screened and Interviewed candidates for Managers

and Chefs nationwide.

Developed and wrote hourly and management job descriptions.

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Implemented an ATS system to automate Recruitment process.

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Wrote Standard Operating Procedures for all areas of Recruitment.

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Updated and streamlined the Hourly and Management Assessment and Interview Process.

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Designed and developed new recruitment branding strategy which included a new print/online recruitment campaign

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including work @ websites for both BRAVO! and BRIO.

Implemented web-cam interviews through Skype to decrease travel costs for interviews.

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Negotiating and managing all online recruitment contracts.

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Responsible for all travel accommodations for Management Interviews.

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Currently working on a team responsible for implementing e-verify nationwide.

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Norwegian Cruise Line, Miami, FL September 2006 – December 2009

Recruitment Manager

High Volume Recruitment Manager responsible for the management, supervision and achievements for 18 direct

reports nationwide. Created, developed and executed recruitment strategies across the United States in order to

maintain appropriate manning levels within the fleet while simultaneously maintaining all applicable U.S. laws

associated with recruiting, interviewing and hiring of employees. Screened and Interviewed candidates for entry level

to executive level positions. Responsible for the manning levels of the fleet. Study current recruitment & market

trends, and make recommendations to improve the quality and retention of shipboard crew members with the ultimate

objective of creating NCL as a preferred employer of choice within the cruising and hospitality industry. Researched

and worked with outside legal counsel to resolve all EEOC Claims.

Forecasting the staffing needs for Hawaii-based operations of over 3,000 positions.

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Developed and wrote shore-side and shipboard job descriptions

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Reduced recruitment budget from 26 million dollars in 2006 to 1.5 million in 2009 by streamlining the recruitment

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and training process for all new hires. This decrease in budget lead to the Hawaii-based ship as the 3 rd most

profitable ship in a fleet of 12.

Designed and developed new recruitment branding strategy which included a new print/online recruitment campaign

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and new website

Developed new presentation strategies at nationwide hiring events for eye-catching appeal to include Power Point

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presentations and guest speakers to attract qualified applicants.

Implemented web-cam interviews for applicants unable to attend national job fairs.

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Negotiating and managing all online recruitment contracts in excess of $350,000 per year.

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Planning and Coordinating 2 to 4 Hiring Events nationwide on a monthly basis as well as negotiating contracts with

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hotels, placing print/online advertising.

Serve as a liaison between the U.S Coast Guard, Transportation Security Administration (TSA) and NCL corporate

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management to ensure all legal and medical requirements were being met for new hire crew members.

Natasha Chestnut Page 2

Sorrell Search, Dayton, OH May 2004 – June 2006

Senior Executive Healthcare Recruiter

Developed a Healthcare department for a small nationwide search firm.

Responsible for all sourcing, interviewing and hiring for clients

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Built long lasting relationships with companies to maintain the Healthcare Division

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Negotiate all contracts

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Interview and counsel prospective candidates

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Create resumes for candidates and balance the company candidate relationship to a successful end.

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Berryhill Nursery/Monrovia Growers, Springfield, OH February 2001 – August 2003

Human Resource/Learning Manger

Responsible for all human resources and training functions for 6 wholesale nurseries nationwide. Supervised 4 direct

reports, including a member of management. Served as an employee advocate for 50 to 175 seasonal and full-time

employees. Recruit, hire, and terminate employees. Responsible for the communication of all company policies and

procedures. Handled employee relations issues to include conflict resolution, discipline, corrective action as well as

performance evaluations. Administered self-funded benefits plans at the local level to include medical, dental, vision,

long and short term disability and life insurance. Manage confidential correspondence to include personnel, medical

and benefits files.

Designed and implemented local training calendar.

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Conducted all training including administering local TQM program.

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Responsible entire employment advertising budget that included print, online, and radio ads.

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Member of the compensation and policy/procedure team for all 6 locations.

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Responsible for the HR and Training financial plan, approximately $200,000 per year.

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Attended all workers compensation and unemployment hearings as necessary.

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Planned and executed all local company events.

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Antonelli College, Cincinnati, OH July 2000 – November 2000

High School Recruiter / Admissions Representative

Responsible for Recruitment and Admissions for High School Juniors and Seniors for a two-year technical private

college focusing on Visual Arts and Business. Attended college and career fairs. Cold-calling prospective students and

schools. Conducted classroom presentations on interviewing, budgeting and careers in art to students, guidance

counselors and parents. Interviewed prospective students and assisted students in enrollment procedures.

Coordination of college and career fair schedules for other High School Representatives (including all travel

arrangements if necessary)

Education & Training

Currently attending Western Governors University – Bachelor of Science in Business Management (HR

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Management)

PHR (June 2006) Professional HR Certification

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CPC (April 2000) Certified Personnel Consultant

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CTS (May 1999) Certified Temporary Staffing Specialist

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