JOYCE MACORMAC
***** **** **** **** #**, AZUSA CA 91702
PHONE: 626-***-**** E-Mail: ********@***.***
OBJECTIVE
Energetic, multi-tasking, well-organized and detailed manager with over 20
years experience encompassing management, hospitality, executive support,
research and archiving experience. Proven ability to manage time
sensitive schedules, meet strict deadlines and coordinate multiple tasks
simultaneously. Strength areas include organization, attention to detail
and communication. Flexible and innovated professional who works both
effectively independently and as a contributing team member.
EMPLOYMENT HISTORY
Merchandiser/Recovery Macys, West Covina, CA (2009-2010) (2010-20110)
. Processed merchandise for the jewelry and handbag departments
. Set merchandise on the floor and set up numerous displays
. Organized stock rooms
. Participated in storewide inventory
. Filled stock as needed
. Directed customers and assisted to their needs
Manager, Corporate Library
Manager, Print Shop/Mail Room
Assistant to the President Gale Banks Engineering, Azusa CA (2002-2008)
As Manager of Corporate Library (2002-2008)
. Developed Corporate Library, archiving 50 years to present
. Designed system with SOFTLINK library, in line with Library of Congress
. Created computer files and linked hardcopies to library files, created
files from varies scanners
. Archived current and past news articles, blueprints, photos, films,
artifacts, images and files
. Maintained over 600 domain names and all legal files
. Analyzed and researched on the internet legal, engineering, product
history and competitor's activities
. Monitored internet for new sites for industry activity
. Monitored internet for possible trademark infringements
. Coordinated EBay store for used items, creating a first year income of
over $60,000 and maintained over 500 sales with 100% positive feedback
. Launched a 30,000 computer, searchable library with hardcopy backup
. Developed procedure manual for department
. Designed, purchased and set up library area
. Assisted with the gathering of presentation materials, including
research, photocopy and presentation folios
. Researched patents, trademarks and suppliers
. Created reports from Lexis/Nexis
As Manager of Print Shop/Mail Room (2003-2008)
. Managed, trained and supervised employees of the Mail Room/Print Shop
. Purchased, maintained and organized office supplies for entire company
. Coordinated the purchasing and inventory of over a million dollars of
literature inventory
. Coordinated the handling of the leasing of the office equipment
. Designing shirts used in filming, including employee uniforms and
specific venues, and inventory
. Developed procedure manual for department
. Coordinated mailings for the sales department
. Negotiated pricing for literature reprinting
As Assistant to the President (2002-2004)
. Successfully managed administrative operations for the President of
the Company in addition to regular duties
. Maintained executive calendar, scheduled numerous staff meetings,
conferences and business functions, Christmas parties (every year),
flu shots, personal and family functions
. Coordinated international and domestic travel arrangements
. Accurately typed business correspondence, statistical reports,
personnel and business reports
General Manager The Redwoods In Yosemite, Yosemite, CA (1988-2002)
. Directed all aspects of the running of a 2.5 million plus cabin rental
business
. Directed all departments and employees, including housekeeping,
maintenance, front desk, marketing, accounting, for a staff of over 30
employees
. Trained, hired, stimulated and set goals for all staff
. Liaison with the National Park Service
. Responsible to the individual cabin owner as well as the Board of
Directors
. Represented The Redwoods as Board Member on The Mariposa Chamber,
Wawona Towne Planning, Library Board, and Rental Association
. Created and facilitated a successful gift shop, generating over
$70,000 in the first year
. Increased cabin inventory by 30%
. Upgraded both the computer and telephone systems
. Led The Redwoods in sponsoring many community events, including a new
community library, community center, defibrillators in every ranger
vehicle and save the ranger horse patrol
. Created co-op advertising with local businesses, tripling advertising
dollars
. Created community newsletter and owner monthly newsletter
. Maintained a high level of owner and customer satisfaction
. Increased occupancy in the off season
. Created policy manuals
SPECIAL SKILLS
. Proficient in Windows, MS Access, Excel, Power Point, Word, Word
Perfect, 10 key, Internet and Email
. Lexis/Nexis
. Accurately type 55+ WPM