Customer Service Project Management

**** ********* **** ***. ***

Los Angeles, CA ****4

tel.626-***-**** ********.***@*****.***

Brian Jackson

objective

I intend to use my professional expertise in the field along with my

knowledge, towards expanding the customer base of the organization apart

from ensuring optimum customer satisfaction for the existing customers.

education

ITT Technical Institute, West Covina, CA

Associate of Science Degree in Computer Drafting and Design

Candidate June 2010

GPA:3.5/4.0

ITT Technical Institute, West Covina, CA

Bachelors Degree in Project Management

Candidate December 2012

Summary of skills and qualifications

Dedicated and punctual employee

Self-motivated individual with a strong work ethic

Adapt to new situations by learning quickly

Ability to work independently or in group settings

MS Office Suites

AutoCad 2007, 2008 ? Rebuilding + troubleshooting

computers

Autodesk Inventor 2008 ? Autodesk 3ds Max 2008

REVIT ? Adobe Flash CS3, CS4

Adobe Photoshop CS3, CS4 ? Adobe Illustrator CS3, CS4

Mechanical Skills: 3-D Drawings, section views, and details. I have the

ability to read blueprints, and the knowledge of the

manufacturing process.

Architectural Experience: Framing, electrical, roof, foundation and

floor plans, Profile Maps.

Work experience

Alternative Rentals, Culver City, CA Dec.10 - Present

Driver

. Delivery of special camera parts and accessories to different

production

and post-production studios and/or locations.

ITT Technical Institute, San Dimas, CA

Mar. 09 - June. 10

College Work Study- Career Services Department

< General office responsibilities, including filing and recording

student files

< Utilizing various software to generate marketing materials for career

fairs and

events on campus

< Help set up and support activities on campus

< Assist other departments as necessary

Jackson's Appliance Mar. 04 - Mar. 08

Field Technician

< Troubleshoot and serviced copier and printer machines.

< Repaired and installed refrigerators, including air conditioning

< Customer service, on phone and in person, light administrative duties

Best Buy Jan. 05 - Mar. 07

Media Specialist

< Assisted customers in choosing appropriate products according to their

lifestyle.

< Stocked products and kept department clean and orderly, by following

safely regulations.

< Trained new employees and supervised my department

Contact this candidate