Customer Service Manager

Location:

Posted:

March 25, 2011

Rebecca Danford

Dale, Texas 78616

**************@*****.***

Experience

Escrow Assistant, Bastrop Abstract Co., Inc.

October 1997 – October 2010

• Receipt contracts, deposit funds into escrow, mail receipted contracts to all parties

• Set up orders, assign files to escrow officers

• Balance escrow funds for disbursement at closing, record all legal documents, ship

packages, mail checks and close files after all pertinent information has been received

• Reconcile monthly bank statements on escrow accounts, follow up on outstanding checks

• Shared receptionist duties, answering phone and customer service

Owner/Manager, Little Treasures Daycare Center

September 1993 – September 1997

• Create policies for center and employees, hire and train employees

• Managed payroll, scheduling, supplies, curriculum, business accounts

• Develop working relationships with parents and public

• Created environment with nurturing, learning and safety goals

• Operated center with standards set forth by the Dept. of Protective and Regulatory

Services

Escrow Assistant, Title Agency of Austin, Inc./Alamo Title

September 1983 – August 1993

• Abstracted lot/block and acreage files

• Coordinate with other title companies on relocation accounts for title work

• Order payoffs, mailed commitments, prepared title company documents, provided

assistance to all parties during transactions and funded transactions

• Typed commitments and policies while in these departments

Education

Elgin High School, Elgin, Texas