Medical Assistant Customer Service
Resume:
Patricia "Candy" Harvey, RMA
**** ******** **. #* ********, VA 20164
***********@*******.***
Objective: Registered Medical Assistant and trained Limited Scope X-Ray
Medical Technician seeking a position that will utilize my education,
skills and experienced learned and to help grow your practice and add to
the success of your medical facility.
Skills:
. Front Office Procedures
. Medical Terminology
. Phlebotomy
. X-Ray Positioning and developing films
. Injections (IM, SubQ, IV,ID)
. Patient Intake/History
. Pharmacology
. Surgical and Diagnostic Procedures
. Radiation Safety
. Registered Medical Assistant
. CPR and First Aid Certified
. NON-DOT and DOT Urine Drug Testing Certified
. Oral Fluid and Hair Drug Testing Certified
. Express Results Instant Urine Testing Certified
. Treating and working with Hemophilia Patients- 24 years experience
. Administering veinipuncture- 24 years experience
. Measuring and administering medications- 19 years experience
. Provided Customer Service- 20 years experience
. Microsoft E-Clinics, Word, Excel, and Publisher, EMR
Education:
Heritage Institute
June 2010
Associate of Occupational Studies Degree
Manassas, VA
X-Ray Medical Technician Program
Registered Medical Assistant
Eligible to take the National Certification for Limited Scope X-Ray through
the ARRT
Northern Virginia Community College
Spring 1989
Coursework completed: Keyboarding, Office Procedures, Math and English
Sterling, VA
Employment History:
Reston Foot and Ankle Center
August-November 2010
Medical Assistant/X-Ray Technician
Reston, VA
. Answering multiple phone lines and scheduling appointments
. Documenting and filing patient charts
. Completed patient history & prepared patient for exam
. Performed electrical stimulation procedures and sonograms
. Positioned patient for X-Ray and processed X-Ray films
. Reviewed films for clarity
. Created casts for orthotics
. Administered wax therapy
. Ensured proper fitting for casts and braces
. Assisted doctor by administering whirl pool therapy
. Filing insurance benefits and retroactive benefits
. Sterilized equipment and exam rooms
NRI Staffing
June 2010- Present
Medical Assistant/X-Ray Medical Technician
Reston, VA
. Front Office Procedures
. Enter patient information into EMR system
. Escort patients to exam rooms
. Complete patient histories
. Provide triage and took vitals
. Assist Doctors with procedures: removing sutures and staples
. Order MRIs and X-Rays according to Doctor's instructions
. Fit patients for braces, splints, and walking boots
. Remove bandages and casts
. Use the PACS system to pull reports and images from other sites
DeWitt Army Hospital
May 2010 - June 2010
Radiology Technician Student - Internship
Fort Belvoir, VA
. Transports patients to and from designated areas
. Assists radiological procedures
. Assists team by doing X-Ray Positioning
. Completes X-Rays for Appendicular and Axial Positions
. Develops film through AGFA
. Assures quality of X-Ray images
. Performs quality control in regards to HIPPA standards
Professional Wallcovering
January 1997-Present
Office Manager
Sterling, VA
. Answer phones and document calls
. Provide customer service and schedule appointments
. Assist with painting and wallpapering procedures
. Order and purchase supplies
. Create design and decorating plans for clients
. Maintain and organize inventory
. Collect payments from clients
. Calculate and complete bank deposits
. Review payroll for accuracy
. Distribute payroll to sub-contractors
Reston Foot and Ankle Center
January-March 2006
Nurses Assistant
Reston, VA
. Performed electrical stimulation procedures and sonograms
. Created casts for orthotics
. Administered wax therapy
. Ensured proper fitting for casts and braces
. Assisted doctor by administering whirl pool therapy
. Documenting and filing patient charts
. Filing insurance benefits and retroactive benefits
. Answering multiple phone lines and scheduling appointments
Candy's Child Care
January 1993- March 1996
Owner/Operator
Sterling, VA
. Scheduled appointments with families
. Documented children's daily activities and incidents
. Created and prepared menus
. Provided a safe and stimulating environment
. Initiated physical activities indoors and outdoors
. Ensured exceptional communication skills with families
. Developed curriculum that encouraged healthy play, reading, arts and
crafts
References:
Available upon Request
Contact this candidate