Customer Service Manager

**** **** ****** ******

Las Vegas, NV *****

Home Phone: 702-***-****

Ruth Slaughter

Education: University of WI-Stout Menomonie, WI

Professional experience

January 2008 - February 2011 RoadRater Travel Agency

Georgetown, TX

Customer Service Rep/Travel Agent/Receptionist

. Administrative Assistant to President and General Manager

. Manage multi line phone system

. Prepare reports and correspondence using Microsoft Excel and

Word

. Assist Accounting Department

. Negotiate rates with hotels' sales force

. Prepare legal documents and contracts

October 2007 - January 2008 Target

Georgetown, TX

Sales Associate/Receptionist

. Manage multi line phone system

. Assist customers in all departments

. Cashier

June, 2005 - October 2007

I took 2 years off to travel and move to Texas.

December 2002 - June 2005 Creel Printing Company

Las Vegas, NV

Department Manager

. Supervise and manage the Digital Press Department

. Worked closely with both customers and sales reps

. Organized work flow

. Purchased and inventoried paper, ink and other materials and

equipment

June 1999 - December 2002 Superior Litho

Las Vegas, NV

Office Manager/Customer Service Manager/Estimator

. Manage office and supervise staff

. Estimate jobs and coordinate outside purchases

. Prepared reports and correspondence using Microsoft Word and

Excel

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