Human Resources Management

Jennie Kunze, SPHR

*** ***** ****** ******, ** **173 972-***-****

Accomplished and seasoned human resources professional with over 15 years

of experience. Instrumental in developing human resources functions,

delivering corporate initiatives, counseling management and staff,

improving business processes and facilitating change. My resume will show

you that I am very versatile and have a wealth of experience in all areas

of human resources.

CORE COMPETENCIES

Compensation and Benefits Policy Development Payroll

Employee Relations Strategic Planning Regulatory Compliance

Recruiting / Retention Staff Training & Relationship Building

Development

Organizational Employment Law Immigration

Development

Process Improvement Vendor Management Budget Management

PROFESSIONAL EXPERIENCE

SHW Group, Plano, Texas Sept 2002 - Present

Human Resources Manager

Provide HR management and operations guidance to an architectural and

engineering firm with three company structures, over 350 employees and all

levels of management. Responsible for management of all aspects of HR

department activities.

Advise and assist management staff with employee relations, employment law,

company policies, mediation and counseling matters, staff planning,

immigration, new hires, disciplinary actions, terminations and training.

Facilitate discussions and resolution of employee concerns, work and policy-

related issues.

Recruit for all levels of the organization including interviewing,

staffing, and training of employees. Recruit potential candidates from

external facilities and educational institutions.

Administer all benefit plans including fully insured and self-funded

medical plans, HSAs, dental, vision, COBRA, 401(k), 409(a) deferred

compensation plan, disability, life, partner insurance, cancer/specified

disease, LTC, Section 125, wellness program, unemployment, and workers

compensation. Work as liaison between employees and providers. Counsel

and assist current, terminating, and retiring employees as to the benefit

options available to them. Negotiate contracts, evaluate, and select all

benefit programs to ensure cost-effectiveness. Conduct open enrollment.

Manage bi-weekly payroll with advanced knowledge of federal and multi-state

payroll and tax laws.

Develop and maintain the compensation and performance review program.

Gather wage and salary data to ensure employees are being paid a market

wage. Review merit increases and incentive bonus programs and make

recommendations for changes.

Led process improvement efforts by identifying and enhancing areas of

weakness, driving compliance and increasing efficiency resulting in time

and cost savings.

Key Accomplishments:

- Reduced broker and insurance fees by over $100,000 by reviewing

contracts and restructuring broker commissions.

- Initiated and implemented a payroll conversion from ADP to ExponentHR.

This offered a more robust and complete HRIS and saved us over $20,000

per year. In addition, it offered employees user-friendly access to

their real-time information.

- Streamlined the open enrollment process by implementing an on-line

system.

- Launched a web-based performance management system with defined

competencies for all staff positions.

- Authored an employee handbook for SHW Group and our sister company,

Cambridge Strategics, detailing company policies and procedures;

distributed to all staff.

- Initiated and implemented a change in health insurance carriers

resulting in over $30,000 of savings.

- Initiated and implemented a conversion of the 401k plan. The new plan

provided the employees a better choice of investments, education

meetings and also lowered the company's cost of administration.

Jennie Kunze Page Two

PROFESSIONAL EXPERIENCE

Austin Heart, Austin, Texas Apr 2001 - Jul 2002

Human Resources Generalist

Directed HR operations supporting 7 medical clinics and 250 employees

reporting directly to the CFO. Managed and responsible for compensation,

benefits, recruiting, payroll, workers compensation, heavy employee

relations, and a strong knowledge of employment law.

Developed employee communication tools, such as internal web pages, to

ensure that employees understand their benefits and other key information.

Reduced turnover by developing and coordinating employee appreciation

programs such as employee recognition, employee anniversary program,

appreciation week, holiday party, and summer picnic.

Key Accomplishments:

- Developed and conducted training programs including OSHA, safety, new

hire orientation, harassment, and various supervisor training

programs.

- Designed and implemented a comprehensive employee orientation program

focused on welcoming and integrating new staff into the culture and

resulting in improved employee satisfaction and retention rates.

Concero (formerly PSW Technologies), Austin, Texas Apr 1999 - Mar 2001

Senior Human Resources Generalist

Managed benefits, compensation, new employee orientation, new hire process,

immigration, relocation, education assistance and tuition assistance for

over 400 employees.

Designed job descriptions and career ladders for each position in the

company and created an interactive website.

Effectively developed, choreographed, and facilitated bi-monthly company

wide new employee orientation program to assist new employees in

acclimating into the company culture.

Designed, developed, and administered internal web pages to effectively

communicate key information.

Eaton Corporation, Austin, Texas Oct 1991 - Mar 1999

Human Resources Representative

Worked with over 450 employees, dealing with HR issues such as

compensation, benefits, employee relations, employment law, recruiting, new

hires, terminations, and payroll.

Played key role in plant-wide downsizing and closing, dealing with

extremely sensitive employee issues and employee transition programs

including relocation, job placement, exit interviews, in-house Career

Center and Job Fair.

Airco Mechanical, Austin, Texas Aug 1990 - Sept 1991

Human Resources/Accounting Assistant

. Maintained employee payroll, timecards, payroll deductions, health

insurance, absences, and other records.

Managed accounts payable and accounts receivable.

EDUCATION

Park University

Bachelor of Science in Management / Human Resources

PROFESSIONAL AFFILIATIONS

Certified Senior Professional Human Resources

Member of Dallas Human Resources Management Association

Member of National Society for Human Resources Management

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