Customer Service High School

R achel Pena

Work Experience

**** ****** ****** **

Main Bank Cashier

Hemet, CA 92545

C 951-***-**** 11/30/2009- 09/07/2010

**************@*****.***

Soboba Casino, P.O. Box 817 San Jacinto, Ca 92581

951-***-**** $12.25/hr FT

• Perform Exchanges Between Cash Drawers and Vault Rooms,

Balance Drawers for Cashiers and Vault Rooms, Record Transactions

into Excel, Fill and Balance Kiosk Machines. Call Surveillance and

Security as Needed for Exchanges, Entering and Exiting Vault Rooms

and Cages (To Ensure the Safety of all Those Involved in Transactions

and All Monies and Paperwork Entering and Exiting Cages), Keep

Inventory of Vault Rooms, Close and Open New Sessions on Jetsort

Machines. * Working of Cash Drawer: Exchange Monies and EZ Pays

Between Customers and Employees of Casino, Record CTRs and Other

Logs as Needed, Balance and Maintain Cash Drawer at Working Limit,

Provide Excellent Customer Service at All Times Regardless of

Situation, Keep Track of Keys and/or Radio, Call Security and

Surveillance as Needed. ** Both Positions: Report to Supervisors

Teller

9/2006 – 11/30/2009

CHASE/ WAMU, 105 N Cawston Ave. and 1800 E. Florida Ave. Hemet, Ca

92544

(951) 652 - 6971, (951) 929 – 0991 $10.78/hr FT

• Banking Transactions, Inventory, Customer Service, Answering

Phones, Able to Work Drive Up, Proficient with WAMU Software and

Computers, Filing, Faxing Documents, Stock Supplies, Recovery

Payments, Credit Card and Loan Payments, Treasury Tax and Loan

Payments, Balancing a Cash Drawer, Selling Negotiable Items, Check

Ordering, Account Maintenance, Exchanging Cash Between Vaults,

TCDs and Other Cash Drawers

Education

09/2000 - 07/2004 West Valley High School- Diploma received

Attending Dental Assisting Course- Dental Pros in Temecula, CA beginning

March 22, 2011

Skills

Skill Name Skill Level

• 10 KEY BY TOUCH Intermediate

• 45+ WPM Intermediate

• Excel Intermediate

Microsoft Word Intermediate

References

• Joe Pacheco (951) 929 – 0991 Professional

• Brenda Beresford (951) 652 – 6971 Professional

• Paige Granados (951) 652 – 6971 Professional

• Melissa McDonald (951) 665 – 1000 Professional

Contact this candidate