Customer Service Representative

Location:

Posted:

March 20, 2011

Kembely Garcia

Houston, TX **072

***************@*****.***

281-***-****

OBJECTIVE

Seeking a career in customer service or office support.

SUMMARY

• 3+ years of strong experience in customer service

• Proficient with computer and cash register.

• Good written and verbal communication skill and fluent in both English and Spanish.

• Great attitude with customer and coworkers, always make sure that our customer’s needs

are met.

WORK RELATED EXPERIENCE

• Operate telephone switchboard to answer, screen and forward calls, providing

information about the center.

• Greet Customers entering establishment,

• Receive payment and record receipts for services.

• Operate computer, printers, scanners, fax, copy machine.

• Verify that the customer is happy and that all their requirements were attend in quality

and quantity.

• Met and required that is need before that due date.

• Getting the job done in a timely and manner, without having to be told to do so.

• Verify the exact number of items ordered by each customer, is the exact number of ideas

they are going to be receiving.

• Handle several different orders and customers simultaneously (multitasking).

WORK HISTORY

May 2008 - June 2009 Fun Plex, Houston, TX – Receptionist/Customer Service Representative

Oct 2006 - Mar 2008 South Gesner Paint and Body, Houston, TX – Receptionist/Office Clerk

EDUCATION

Elsik High School, Houston, Texas - Graduated 2010,

Houston Community College, Houston, Texas – Pursuing Optometrist Program

REFERENCES

Margie Alaniz 832-***-****

Elda Cuellar 832-***-****