Customer Service Sales

Bonnie J. Acosta

Beaumont, Ca. *****

Home - 951-***-****

Cell - 951- 318-3284

****************@*****.***

Qualifications Summary

Sales, customer service and administration professional, I take pride in

providing superior customer service by using strong communication, problem-

solving and organizational skills. Enthusiastic and goal-oriented team

player committed to providing exceptional results, by thinking outside of

the box for ways to save your company time and money.

Experience Highlights

Communication & People Skills

. Positive, enthusiastic, caring, and eager to help.

. Attentive listener.

. Emphasis on strong cooperative relationships with buyers, sellers, and

other interested parties.

. Vast experience in assisting buyers to make confident purchasing

decisions.

Organization & Time Management

. Determined problem solver who quickly grasps complex situations and

breaks them down into manageable tasks.

. High work ethic.

. Detail oriented with emphasis on keeping all parties updated.

. High energy with creativity and resourcefulness to accomplish goals.

Computer Skills & Office Management

. Proficient in Word, Excel, Power Point, Pharaoh, Outlook, IBS, and

CFT. Always eager to learn new software.

. Filing, Data Entry, answering phones, and light typing.

. Experience using Accounting with QuickBooks.

. Strong leadership and teaching skills.

Education

. Fontana High School Class of 1985

. San Bernardino Valley/ Crafton Hills College: still attending

1. Major: Early Childhood Development

2. Minor: Real Estate and Accounting

Achievements & Certificates

. Teacher and Master Teacher Of The Year 2000

. Real Estate License Aug. 2002 CA # 01351372 ( INACTIVE)

. Insurance License Oct. 2010 CA # OH19402

Employment History

. Insphere Insurance Solutions

Aug.2010-Feb.2011

41880 Kalmia St. # 140 Murrieta, CA. 92592

Phone: 951-***-****

Title: Sales Agent

Duties: Assisting buyers in making confident purchasing decisions, by

showing insurance plans that fit their needs and providing excellent

customer service. Strong relationships with buyers, insurance carriers

and other interested parties.

. Van Daele Development Dec.2007-Mar.2009

2900 Adams St. #C-25 Riverside, CA. 92504

Phone: 951-***-****

Title: Sales Associate

Duties: Assisted buyers in making confident purchasing decisions, by

showing homes that fit their needs and providing excellent

customer service by following up with potential buyers, escrow,

lenders and other interested parties. Filing, Data Entry, answering

phones, and light typing

. J. Williams Staffing

Feb.2007-Dec.2007

19762 MacArthur Blvd. #120 Irvine, CA. 92610

Phone: 949-***-****

Title: Sales Associate

Duties: Assisted buyers in making confident purchasing decisions,

by showing homes that fit their needs and providing excellent customer

service. Constant communication and follow up with buyers, sellers,

escrow and all other interested parties. Did filing, Data Entry and

assisted the Lead Agent in whatever he/she needed me to do.

. Lennar Homes Oct.2001-

Feb.2007

40890 County Center Dr. Temecula, CA.92595

Phone: 951-***-****

Title: Sales agent/ Escrow Coordinator

Duties: Assisted buyers in making confident purchasing decisions, by

showing homes that fit their needs and providing excellent customer

service. Constant communication and follow up with buyers, sellers,

escrow and all other interested parties. Filing, Data Entry, answering

phones, and light typing.

. Children's World Learning Center March 1999-

Oct.2001

22301 Olivewood Plaza Dr. Moreno Valley, CA. 92553

Phone: 951-***-****

Title: Teacher / Educational Coordinator

Duties: Taught children ages 2 to 12 years. Overseen and organized all

the classrooms, lesson plans and teachers schedules and ordered all

educational supplies. Filing, data entry, answering phones, and light

typing.

. Retail, Food & Cash Handling Experience

1984 to 1999

Burger King - Night Manager, Cashier, Cook,

Bob's Big Boy - Waitress, Cashier

Scandia Family Fun Center - Cashier, Game Attendant, Snack Bar

Manager/Attendant

*References and Recommendations available upon request*

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