Manager Content

Mike Trumpfheller 510-***-****

************@******.***

Professional Objective: Projects in technical writing - print, web, or audio/video.

SUMMARY OF QUALIFICATIONS:

• Ability to translate highly technical concepts into clear, concise, effective language.

• Production of user guides, tutorials, online help systems, getting-started guides,

and web content.

• Research via hands-on experience, expert interviews, published materials, and

program code.

• Experience with component-based content management systems.

• Familiarity with one or more programming languages.

• Advanced level MS Office Suite (Word, Excel, Access, PowerPoint, Visio, Outlook)

skills.

• Composition of technical documentation for weekly status meetings with managers

and other staff

• Desktop publishing and design experience using Illustrator, InDesign, PhotoShop,

Word, and PageMaker to include creation/editing of newsletters, manuals and

flyers.

Employment History

12/2005 – present Content Manager, minds4.com.

Web Design Skills

• Installing wordpress, joomla and creating wordpress, joomla-based templates,

content management system administration.

• Working with CSS styles (creating sites without tables with photoshop and

Dreamweaver)

• Working with XHTML layouts such as wrapper, header, content and footer div’s.

Content Management

• Conceptualize content (research, edit, SEO)

• Analysis/recommendation

• Business needs analysis (corporate, content lifecycle, user)

• Content analysis (value, structure, organization, reuse opportunities)

• Design

• Content architecture & modeling (structured content)

• Metadata taxonomy (content classification, ontology)

• Multichannel publishing design

• Creating newsletters, manuals and flyers.

Tutoring

• Tutoring clients (Office, blogging) & consulting on Content Concepts and SEO.

09/2007 – 04/2008 Outside Sales, Octoberfeast Bakery, San Francisco, CA.

03/2007 – 09/2007 Call Center Representative, Your Voice Media, San Francisco, CA.

08/2006 – 12/2006 Process-Analyst (self-employed), Transfracht,

Frankfurt/M./Germany.

Mike Trumpfheller, ************@******.***, 510-***-****, Berkeley, Ca. 94703

02/2006 – 03/2006 Translation, Proofreading and Creative Writing Assistance (self-

employed), Open Text GmbH, Dreieich/Germany.

• Creating the curriculum/teachers implementation manual for the new record

management system for the HQ of the European Central Bank in Frankfurt/M.

01/2006 - 07/2006 Process-Manager (self-employed), Teec, Bad Homburg/Germany.

01/2003 – 12/2005 Senior Consultant for Executive Research (self-employed), MSU,

Kronberg/ Germany.

• Souring experts in their field (CEOs, engineers and so on) via phone interviews.

• Worked with various CRM.

2002 Content Manager (self-employed), RWE/Solutions, Frankfurt/M./Germany.

• Content migration and translations.

• Content Liaison Manager.

• Documentation for weekly status meetings with managers and other staff

• Gathering accurate, compliant information from Subject Matter Experts (Marketing

department of every business unit) throughout the organization, then distilling,

aggregating, and authoring factual intranet content.

• Tech support and Training.

• Translating the CMS manual into a clear, concise, effective language and create an

internal manual for the CMS.

2000- 2001 Accounting Professional, RheinHyp Bank, Frankfurt/ M./Germany.

Technical & Language Skills

• Software: joomla (1.0 and 1.5), Gaus 5, WordPress, Dreamweaver, Photoshop,

Filezila, SPSS, MS-Office (XP, 2003, 2007), Facebook and more.

• Technical Languages:

(reading): Java, C, Visual Basic.

(writing) HTML, CSS, Javascript, PHP, XML, SQL;

• Word Processing: FrameMaker, MS Word.

Online Help: HTML Help Workshop, RoboHelp Office, Adobe Acrobat.

Desktop Publishing: PageMaker, MS Publisher, PowerPoint;

TV/Video: FinalCut Pro;

Graphics: Photoshop, Illustrator, Corel Draw 8, Flash4, InDesign;

• Fluent in spoken and written German, will pursue learning Spanish.

Education:

San Francisco State University, San Francisco

Bachelor in philosophy.

Justus Liebig University, Gießen/Germany

Bachelor in political science (minor: psychology/philosophy).

Still GmbH (fork-lift)/Frankfurt

Successful Completion of a Business Administration Apprenticeship.

Mike Trumpfheller, ************@******.***, 510-***-****, Berkeley, Ca. 94703

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