ILANA RAQUEL LEFF

**** ***** **** ******, #***

Phoenix, AZ 85016

602-***-****,

abhp3d@r.postjobfree.com

abhp3d@r.postjobfree.com

OBJECTIVE: Seeking office clerical job utilizing my computer, human services and

telephone skills

EDUCATION

Masters in Social Work, Arizona State University, Glendale, AZ

6/ 2008

Bachelors of Arts – Psychology, Queens College, New York, NY

1/1992

WORK EXPERIENCE

Senior Caregiver and Pet/ House Sitter, various private individuals/homes

throughout Phoenix area

11/2008 – Current

2 Provided companionship, grief counseling, meds management to senior

3 Responsible for the care of multiple pets and upkeep of home

Interviewer, Boston University Center for Psychiatric Rehabilitation, Phoenix, AZ

8/2007 – 5/2008

4 Conducted intakes and questionnaires with mentally ill population including some

home visits

5 Participated in monthly conference calls with staff

Facilitator (Internship) Maricopa County Jail Mash Unit, Phoenix, AZ

10/2007 – 5/2008

6 Co-facilitated goal oriented groups on anger management, assertiveness training,

substance abuse education, distress tolerance skills and community re-entry skills

with female inmates

7 Conducted psychological/social assessments

8 Utilized pet therapy skills to encourage openness and a non-threatening

environment

Crisis Intervention, (Internship), Catholic Charities, El Mirage, AZ

1/2007 – 5/2007

9 Accessed emergency resources for community members

10 Advocated for clients applying for services

11 Crisis counseling

12 Directed calls from domestic violence hotline

Assistant to Development Director/ Temp. assignment, Accurate Placement:

Alzheimer’s Assoc., Phoenix, AZ

8/2005 – 7/2006

13 Developed and maintained database of donors

14 Back up to receptionist; assisted other departments with projects

Administrative Assistant / Receptionist, Colonial Development, LLC, Scottsdale, AZ

8/2004 –7/2005

15 Typed correspondence and lease documents and entered data onto spreadsheets

16 Receptionist duties to include answering multiple lines; directing calls; greeting

visitors

Administrative Assistant- Receptionist/ Temp. assignment, Gloria Kay Employment

Agency; EAB Personnel, Great Neck, New York

12/2002 – 1/2004

17 Phones, data entry using MS Word and Excel, trained in new software and other

clerical duties

Administrative Assistant, Center for Career Freedom, White Plains, New York

7/2001 –12/2002

18 Informing mentally ill clients of community resources; teaching computer and

voc. skills

19 Aided clients in filling out intake forms and conducted tours of drop-in center

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