Administrative Assistant Customer Service
Resume:
Rebecca Dominguez
San Jose, CA 95136
Cell Phone: 209-***-****
Objective: To pursue a position where my talents, experience and assertive
attitude would be utilized to its full control.
Proficiency Skills:
Customer Service Outlook
Recruitment Internet
Word for windows Access
Power Point Data Entry
Excel Meeting Maker
Lawson
Highlights:
Over 20 years of Administrative experience, extensive data and customer
service background. Bilingual-Spanish and English, team player, able to
work in high pressure and high volume environments.
Employment History:
March 10 - Current
Registry Processor/HR Clerk- Memorial Hospital Los Banos, CA
. Responsible for providing temporary staffing needs to meet the
requirements of patient care for all Nursing departments.
. Recruit temporary travel nurses, manage and process travel agency
contracts, data entry, timesheet entry and process invoicing for
travel nurses.
. Responsible for providing administrative assistance to both the Human
Resources Director and the Education and Infection Control
Coordinator.
. Include general clerical, reception, and filing support for the Human
Resources Department, Education and Employee Health.
. Assumes other duties that support the Human Resources function.
. Employment verification, primary source for licensed staff
March 04 - March 10
Administrative Assistant to the Director of Nursing- Memorial Hospital Los
Banos, CA
. Assist Director of Nursing, Nurse Managers and Nursing Supervisors in
maintaining Nursing Dept. records.
. Manage and distribute timesheets, arrange travel reservations,
schedule dept. meetings, Order supplies.
. Create and distribute nursing schedules, spreadsheets. In addition
provide support in all areas of Traveler and Registry processing.
. Recruit temporary travel nurses, manage and process travel agency
contracts, data entry, timesheet entry and process invoicing for
travel nurses. Also, support the hospital administrator on an as
needed basis.
March 03 - Mar. 04
Admitting/Ward Clerk, Memorial Hospital Los Banos, CA
. Registering and providing patient care, entering doctor orders for
various labs, x-rays, CT's for patients.
. Responsible for all patient transfers to other facilities, as well as
transportation for transfer via, ground or air.
. Interpret for Spanish speaking patients as needed. Break down charts
on a daily basis.
. Update patient log daily as well as filing.
Feb. 01 - Aug. 02
Administrative Assistant, Anritsu Company, Morgan Hill, CA
. Administrative assistant to the Manager of Manufacturing and the
Manager of Lab Solutions.
. Responsible for tracking and reporting resource usage and time within
both departments maintained in QAD ~software, expediting documentation
through various approval levels within the company for new projects.
. Responsible for updating dept. Web Page on monthly basis with links,
and scanned documentation as required using FrontPage software.
Support dept. engineers with all International and domestic travel
requests.
. Also assist in expediting documentation via fax, Fed-ex, and UPS.
Arrange offsite and onsite luncheons; manage time card distribution
with accounting dept. responsible for maintaining and updating
conference room schedules/calendars online on a weekly basis.
. A resource for maintaining copiers/fax machines within Bldg. maintain
and order office supplies. Also responsible for maintaining Library,
as well as purchasing books online.
Aug.00-Jan.01
Executive Assistant/Int'l Sales Support, Cidco Inc., Morgan Hill, CA
. Administrative to the VP of World Wide Sales. Assist in tracking
information to International customers on order processing and
accounting issues via fax, express mail, phone.
. An executive resource as required: meeting planning, travel schedules;
create charts, expense reports for both domestic and international.
Also maintain both VP's calendars on a daily basis.
Dec. 97 - Aug.00
Executive Assistant, KeraVision, lnc, Fremont, CA
. Administrative assistant to the VP of Manufacturing and VP of Quality
departs. Integrating resource requirements for all key projects within
operations.
. Track and report on resource usage and time within operations,
. Support team leaders by typing agendas and meeting minutes, expediting
documentation through various approval levels within the company,
being an executive resource as required: meeting planning, travel
schedules, memos, expense reports etc.
. Also helped at the front desk as needed.
March 97 - Oct. 97
H.R. Administrative Assistant, Phillips Consumer Communications, Fremont,
CA
. Assistant to recruiters in the staffing department of H.R., Scheduled
interviews, interfaced with candidates, assist candidates with
immigration procedures, relocation issues, set up travel arrangements,
car rental and hotel stay
. Typed interoffice memos, accounting responsibilities, expense reports,
assist at job fairs, order supplies for department.
April 96 - Nov. 96
Administrative Assistant, Lockheed Martin Fairchild Systems, San Jose
. Support engineering managers, travel arrangements, typing and data
entry, customer service, create charts and memos.
. Mail and federal express, copying and faxing, order supplies and
assist other departments when needed.
Feb. 95 - Dec. 95
Sales Assistant/Inside Sales, XEROX Corp., San Jose
. Assist established customers with their sales needs. Order processing,
assist credit departments, fax sales quotes, calculate freight charts,
data entry and filing.
May 89 - Dec. 94
Administrative Assistant/Sales Support, GVC Technologies, San Jose
. Multi-function in various office functions, handle heavy phones,
customer service, arrange reservations for flight, hotel and car
rentals
. Order processing, invoicing and sales support, assist accounting
department, data entry, fax, mail and filing, customer service, type
insurance forms.
Jan. 83 - Dec. 82
File Clerk, Fireman's Fund Insurance Company, San Jose
. Color code files, distribute files to various departments, create
files and assist receptionist on as needed basis.
Education:
Yerba Buena High School, San Jose, CA. - 1983
Attended San Jose City College, San Jose, CA. Business - Business Writing
Course
References:
Available upon request
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