Lane
Rock Hill, SC
Phone
USjohnboyMC@yahoo
.com
John Baker
Objective To further enrich and develop my knowledge in the
financial industry and to assist our customers in
preserving their dreams of homeownership while
protecting our investor's investment. To maintain
the unity of homeowners, servicers and our
investors for the future of building a stronger
relationship.
Work experience [ 2002-2005 ] Nextel Chicago,
Illinois
NEXTEL
Sales Consultant
Responsible for business to business sales. Able
and responsible to work with a set minimum budget,
qualify company for a business plan that will
better suit the company with actual pricing
forecast versus money spent.
2005-2007
United States Marine Corps
Motor Transport Operator
Responsible for the transportation of troops and
also hazardous and explosive materials. Responsible
for setting and maintaining a specific level of
discipline and leadership. Skilled in leading teams
of diverse backgrounds to make sound business
decisions based on their analysis of short and long
term business needs. Also skilled in the ability to
take a large conceptual problem or project, break
it into components, establish plans and a critical
path, achieve incremental goals to deliver project
on time and or at below budget.
2007-2008
Nova Spray Foam Insulation
Field Spray Specialist/Sales
Responsible for the application and sizing of
environmentally friendly chemicals of spray foam
insulation. Responsible for the publicity and
publicizing of spray foam insulation.
2008-Present
Wells Fargo Bank N.A.
Loan Servicing Specialist
Responsible for advising of inquiries or questions
related to past, present and future problems or
concerns with workout options and modifications and
problem solving of such options. Responsible for
maintaining a customer satisfaction and maintaining
the dream of homeownership for customers.
2008-2011
Loan Adjuster Specialist
Wells Fargo Bank N.A.
Knowledgeable in the use of Microsoft programs such
as Excel, Access, works, PowerPoint and Outlook
Responsible for compiling and analyzing data
related to problem loans that have fallen into
default due to a specific hardship that one is
suffering from, providing immediate resolution to
alleviate a current hardship and continue to
maintain the dream of homeownership
Assigned to review and analyze REO loans that have
gone to f.c sale ensuring that no servicer error
was found and the financial review remained within
compliance of servicer guidelines as well as
investor.
Knowledgeable in the use of Microsoft programs such
as Excel, Access, works, PowerPoint and Outlook
Experience in face to face customer interaction
during Traveling Preservation Workshops to provide
immediate onsite resolution to homeowners suffering
from a present hardship leaving them unable to
afford current mortgage payment.
Knowledgeable in Department Of Treasury guidelines
pertaining to the Home Affordable Modification
Program. "HAMP" and analyzing all provided
documents required for review to make a timely
decision remaining within DOT compliance.
Accreditations Certificate of promotion for showing high qualities
as a leader of junior marines.
Certificate of gratitude in preventing and
References protecting the welfare of others while performing
the duty of camp security during Operation Iraqi
Freedom.
Available upon request